Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri... Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily...
collaborates with leadership, quality assurance, and technology teams to identify training needs, create learning materials... in training, coaching, or quality assurance preferred. Familiarity with Epic scheduling, telephony (Cisco), and WFM systems...
monitoring, quality assurance oversight, training, subcontractor management, auditing and compliance with internal and external.... - Manage the project's quality assurance and training programs as well as corrective actions to ensure compliance. - Monitor...