(Audio & Video) Tools : Windows OS, MS Office, O365, Mac OS (preferred) Ticketing System : ServiceNow (IM, SRM, AMDB... management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM). Strong proficiency in creating...
or government agencies Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow... is noted within ServiceNow. Ensure all time spent on non-HRB tickets is noted within ServiceNow. Ensure the completion...
, or other documentation. Ensure all content follows ServiceNow style, tone, and brand guidelines. Drive on-time delivery of documentation...; take a consultative approach to ensure messaging is accurate and consumable. Set expectations with stakeholders on project timelines...
. Collaborates heavily with Project Management, Business Analyst and Infrastructure Job Families. **Please Note... & Xray Black Duck Software Inc Coverity, SCA, & Software Risk Manager Atlassian Jira & Idera Xray Eggplant Digital...
necessary information and support during incident management and resolution processes Work with Project manager and team...-to-day incident management duties using VA tools like ServiceNow, SharePoint, and the VA Emergency Alerting...
Senior Project Manager position *Hybrid schedule (need to report on-site in Harrisburg 1 day/week)* *Candidates... must reside within 1-hour of Harrisburg* *FT, 40 hours per week The PMO Project Portfolio Manager brings proven experience...
: Microsoft System Center Configuration Manager (SCCM) Windows Server Update Services (WSUS) Simple Network Management Protocol... that use high availability architecture Ability to communicate effectively with stakeholders and project teams, assist...
and Qualifications: Minimum 5+ years of working as a Project Manager/Scrum Master within enterprise environment Experienced using... ServiceNow, AWS, and Microsoft knowledge while using Rally (Agile Tool) Scrum Master Certification not required but preferred...
necessary information and support during incident management and resolution processes Work with Project manager and team...-to-day incident management duties using VA tools like ServiceNow, SharePoint, and the VA Emergency Alerting...
Application Support: Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management... needed information within 1 business day. Ensure all communication with the requestor is noted within ServiceNow. Ensure all time spent...
for full-time hire Job Details The Expert Telecom Voice Systems Engineer will provide full-time, project-based technical... delivery. Key Responsibilities Provide project-based technical leadership for Avaya-to-VoIP migration initiatives...
necessary information and support during incident management and resolution processes Work with Project manager and team...-to-day incident management duties using VA tools like ServiceNow, SharePoint, and the VA Emergency Alerting...
CoPA is seeking an experienced IT Project Manager 37.5 hours per week position Position is primarily remote... Portfolio Management Office (EPMO) has recently deployed a new PPM tool for traditional project management. As a part...
support operators. If you are not able to resolve issues, you will escalate them to the SNOC Operations Manager. As part... in broadband, satellite, or telecom operations Experience using ServiceNow for ticketing, knowledge base, and asset management...
Knowledge of enterprise systems such as ServiceNow, Workday, Oracle, or similar platforms. Experience supporting... of project financials or program portfolio management. What We Are Looking For A detail‑oriented, analytical professional who...
. We are looking for a talented and experienced Unified Communications (UC) Systems Administrator to join an IT operations project, Unified... the following UC solutions in an fast paced enterprise environment: Cisco Call Manager, Cisco Expressways, Cisco WebEx...
and outages as needed. Perform other special project and duties as assigned. Perform problem diagnosis, initiate problem... project scoping activities are aligned with architectural objectives. Participate and provide input into the continual...
via ServiceNow to ensure pertinent information is captured and updated in the system. In addition, this position... carriers, Tier 2 technicians, specialized reach-out/project teams. Perform basic research and follow-up on IT assets with the...
. We are looking for a talented and experienced Unified Communications (UC) Systems Administrator to join an IT operations project, Unified... the following UC solutions in an fast paced enterprise environment: Cisco Call Manager, Cisco Expressways, Cisco WebEx...
, and analysis of required changes. Project Management & PMO Coordination Provide operational support to the Program Manager..., the program management team, development resources, and leadership—ensuring that all operational, technical, or project...