, operations, and support teams to reduce manual effort Improve service reliability, efficiency, and customer experience through... writing complex queries with Oracle,Postgres DB . Should have Troubleshooting, Analysis & Debugging skills. Hands...
and sustainable software and technology solutions. Customer centricity is foundational to Client, and is reflected in the Client...’Front2BackTM Transformation approach. Front2BackTM uses the exponential power of cloud and cognitive to provide hyper-personalized...
incidents. Actively monitor Hosted/Cloud Customer Applications & Infrastructure on KVM and Virtual Machines. Resolve... and Incident Management for Messaging & VAS products. Ensure strict SLA compliance for response, updates, service restoration...
on Level 2 support for any voice, messaging or data application. Maintain service uptime & SLA as committed. Capacity... Should have hands on experience with MySQL OR Oracle. Basic knowledge about Telecom like IN, HLR, SMSC, VLR, GSM, MSC Must have good...
. Other Requirements 1.AWS Certified Solutions Architect, AWS Certified DevOps Engineer, AWS Certified Developer, Oracle Certified... industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology...
to align contact center operations with broader customer experience goals. CRM Platforms: Salesforce, Oracle CRM, Microsoft..., and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager, Customer...
as required. Engage in customer management for technical issue resolution and service improvement. Participate in configuration...: Grafana, Kibana, ELK, Nagios Security tools: Acunetix, Burp Suite Cloud technologies Customer management experience...
. Troubleshoot and resolve customer issues following established procedures. Perform routine activities including fault management..., change management, and system monitoring. Ensure service uptime and SLA commitments through capacity planning...
sessions to understand customer pain points across Finance, Supply Chain, Sales, Service, Projects, and Operations. Analyze... updated with: Dynamics 365 new releases, features, and roadmap Microsoft Cloud ecosystem trends Competitor products (SAP, Oracle ERP...
service uptime & SLA as committed. Capacity planning & Redundancy management. Should have good analytical skills to identify... related to Application & Linux environments. RHCE/RHCA certification Should have hands on experience with MySQL OR Oracle...
Job Summary The Track Lead is responsible for overseeing and leading the Unix ,Unix shell scripting, and Oracle PL/SQL teams... to Unix ,Unix shell scripting, and Oracle PL/SQL are completed efficiently and effectively. Key Responsibilities 1. Lead...
MDM, SQL, Oracle PL/SQL, and Python. You will play a crucial role in designing, developing, and implementing technical.... Design, develop, and optimize oracle pl/sql procedures and functions for data processing and manipulation. 4. Utilize python...
by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including... Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting how employees...
in a Customer Service/Support technical analyst role within a B2B area. Experience using and/or supporting enterprise software... in accordance with established Service Level Agreements (SLAs). Troubleshooting: Analyze, test, and solve problems of moderate...
of – and taking action on the problem. If you're a technical wizard, a customer service superstar, and have an unquenchable thirst... as for customer installations and training. With your passion for technology, you'll provide world-class support that exceeds customer...
without losing team synergy Demonstrates customer service ethics and core values Our current technical environments... customer demand from planning through delivery. With Blue Yonder, you’ll unify your data, supply chain and retail commerce...
by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including... Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We're also an award-winning employer reflecting how employees...
in a Customer Service/Support technical analyst role within a B2B area. Experience using and/or supporting enterprise software... in accordance with established Service Level Agreements (SLAs). Troubleshooting: Analyze, test, and solve problems of moderate...
Job Description A legacy of excellence, driving innovation and personalized service to create exceptional customer... that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future. Job Inputs: Develop...
, or oracle. 5. Knowledge of microservices architecture and cloud platforms (aws, azure, or gcp). 6. Excellent problem-solving..., cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major...