Cape Town main hub and Johannesburg team. Manage a call centre-style customer service team handling inbound calls... as required Reports to: General Manager of Operations Position Overview Stingray is seeking a highly experienced Customer Service...
Minimum Requirements: * SA Citizen Grade 12 (Mandatory) 6 months call centre experience Soft skills & Telecommunications... language (Spoken and Written) Qualifications: Matric 6 months call centre experience In alignment with the Employment...
). Conducting follow up calls to customers who contact the Customer Call Centre (CSC) threatening suicide or self-harm. Completing... Manager and the Customer Care Operations Manager when needed. Actioning ad-hoc escalations and queries. Reviewing self...