CRM standards and program strategies through omni-channel collaboration, monitoring the success of those initiatives...
Sales & Profit Provide excellent customer service: welcoming & guiding customers through the store & OMNI experience... routines on sales floor Upkeep & follow best practice for any in-store OMNI Services & in-store tech services/tools...
). Experience conducting effective one-on-ones, performance reviews, and coaching sessions. Hands-on experience with omni-channel...
care Proven success building or scaling a men’s or lifestyle brand across digital and omni-channel environments...
, driving full-funnel customer acquisition and supporting the brand’s omni-channel growth goals. This position reports... in a data-driven, high-growth environment. Experience with an omni-channel retailer with DTC roots is strongly preferred...
, Operación & Automatización: - Impulsar iniciativas omni (BOPIS/BORIS/BOSS) con Operaciones; velar por SLAs y promesas...
y cumplimiento de niveles de servicio. Omni-Channel Configuración de estados de presencia, capacidades de agentes... de servicio. Omni-Channel Configuración de estados de presencia, capacidades de agentes y enrutamiento basado...
y la rentabilidad del omni-ecosistema local. Visión Estratégica: Definirás dónde debemos estar basándote en un análisis profundo...