management of issues or concerns that require escalation. Correctly identifies and collects patient demographic information... of extraordinary issues as necessary. Maintains patient confidentiality per HIPAA regulations. Provides exceptional customer service...
Shift: Day 5x8-Hour (08:30 - 17:00) Call center position. 2-3 years customer service or medical office experience required. Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality ...