Senior Analyst 2(Level 1.5 Support) About the Role We are looking for a highly skilled and customer-focused Tier..., resolving escalated technical problems, and serving as the point of contact between Tier 1 support and specialized IT teams...
, artificial intelligence, and smart devices. Qualifications: 1+ years of Workforce Management (Real Time Monitoring...) experience in Call Center environment. 1+ years of Microsoft Office products and applications experience RTA with WFM tool...
! Job Description Primary Duties/Responsibilities: Service Desk and Telephone support Manage and resolve tier 1 Service Desk e-mail, phone..., escalate and facilitate resolution of tier 2-3 Service Desk issues with assistance from CX Analysts, Network Engineers...
, RACI, and stakeholder cadence aligned to Phase 1-3 (Visibility & Quick Wins → Classification Foundations → Label‑Aware... Endpoint DLP to control exfiltration paths tied to OneDrive sync and Office apps (e.g., print/copy/upload/USB/network share...
a business, thus affecting business decisions ͏ Dos 1. Managing the technical scope of the project in line with the... predictive models and share insights with the clients as per their requirement ͏ Deilver No. Performance Parameter Measure 1...
a business, thus affecting business decisions. ͏ Do 1. Managing the technical scope of the project in line with the... predictive models and share insights with the clients as per their requirement ͏ Deliver No Performance Parameter Measure 1...
to enhance transition framework, accelerators, libraries, tools and templates Support in preparation of content for analyst... – 6-12 Yrs Over 5 years of experience in the IT industry with a minimum of 1 years of transition experience Educational...
standards in wireless. With the nations largest and fastest 5G network, T-Mobile delivers advanced connectivity and unmatched... product management, product owner, technology delivery or business analyst experience in agile software product development...
Analyst Team Lead, the Cybersecurity Operations Team Lead develops, implements and supports global security operations, data... technologies, optimizing toolsets for performance and coverage. Leadership & Operational Oversight: Lead a team of Tier 1–3...