Datacenter Operations Demonstrates expertise in and participates in providing guidance on standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter ...
The scale of our operations is enormous. We need people who enjoy analyzing complicated problems, coming up with creative solutions, working in focused teams to build things no-one has thought of before, all in the service of production rel...
Data Center Operations / Service Delivery: Establish strong working relationships with customers. Manage, plan control and organize the planned preventative and corrective electrical and/or mechanical equipment. Ensure that electrical, mech...
Business Impact Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking) with minimal guidance from more experienced p...
Work on projects of varying complexity and scale, from small-scale upgrades to large-scale data center expansions, providing exposure to diverse challenges and experiences. Take ownership of projects from conception to completion, leading d...
Support incident investigations and root cause analysis, so that corrective and preventive actions can be identified, communicated globally, and implemented. Monitor, interpret and communicate summaries of standards and regulatory requireme...
In addition, the Solutioin Engineering Manager proactively identifies and engages with key customer technical decision makers and influencers while engaging sales team. Supports partner technical capacity by monitoring and analyzing resourc...
Assist internal teams and customers by identifying and recognizing data and patterns that may indicate potential security issues. Raises identified security concerns with senior members of the team to discuss mitigation strategy proposals. ...
Supports and guides team in developing and expanding existing impactful relationships with customer and partner architects, C-level technical decision makers (TDMs), and business stakeholders. Account Delivery ManagementSupports strategic r...
Prioritize ticketing queues, work to resolve escalations, and clear blocking issues to enable continued delivery of Inventory and Asset Management (IAM) activities. Provide task specific guidance to a team of technicians responsible for pre...
Design, develop, and maintain distributed systems that power Azure AI services in U.S. government clouds. Troubleshoot and resolve complex issues across multiple services and layers of infrastructure. Collaborate with partner teams to ensur...
Demonstrates expertise in distributed systems design, interactions between cloud technology layers and components, common dependencies at scale, and the code that defines infrastructures. Can identify and recommend configurations optimal of...
Datacenter Operations Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance acti...
Develops end-to-end expertise in service and/or system design, interactions between technology layers and components, functions of infrastructure, and dependencies at scale. Takes ownership of service design by driving efforts within an org...
Establish with the Engineering team a centralized Lockout Tag Out (LOTO) procedure with all campus entities and determine if a group or individual LOTO procedure will be required. Commencement of energy isolation activities with updates on ...
A strong desire and capability to learn, grow, and develop new skills Empower a culture of safety, security, and compliance in all aspect of data center activities Understand the design and functionality of your datacenter Work alongside a ...
Apply advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues to quickly identify the cause of issues. Decommission hardware for complex changes and/or systems with complex interactions (e.g., upgrading ...
Execute partnership strategies in collaboration with product leadership and internal stakeholders. Support co-innovation initiatives and joint go-to-market activities with ISVs and DIB partners. Build trusted relationships to accelerate ado...
Customer Service Maintains a strong focus to optimize resources and improve quality. Articulates the impact of work performed within the Data Center to technicians. Seeks information about the underlying needs of customers. Positions organi...
Equipment and Systems Operations Supports senior colleagues as an assistant. Adds required data, documents changes and upkeep of procedures and building management systems. Participates in the creation of incident timelines/data, root-cause...