Response and Resolution: You own, investigate and solve customer technical issues. You collaborate within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer...
Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead in ...
Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams, leveraging troubleshooting tools and practices. Readiness: You lead in ...
Team Readiness & Development: You will assess the technical and professional capabilities of support staff and assist in developing training plans to address identified gaps. Case Management (Delivery Excellence): You will perform case revi...
Contracting and Order Management Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of c...
Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically)...
People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the c...
Collaborate with partners and customers to deliver innovative solutions and improve efficiency at scale. Contribute to the architecture of next-generation systems, solving challenges that impact millions of users worldwide. Characterize the...
Works with appropriate stakeholders to determine user requirements for a set of features Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight Creates and impleme...
Data Analysis & Insights: Analyze large datasets to identify trends, patterns, and insights that can drive business decisions. Use statistical methods and data analysis tools to extract meaningful information. Storytelling with Data: Transl...
Create, implement, optimize, debug, refactor and reuse code to achieve high quality, performance, reliability and security. Independently create a clear and articulated plan for testing and assuring quality of solutions. Identify the need f...
Response and Resolution: You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You participate in communities with peer delivery rol...
and critical thinking skills with excellent attention to detail. Proficiency in Microsoft Office Suite for data analysis...
of Microsoft Surface Hub and Microsoft Teams Rooms (MTR) solutions. The role acts as the highest escalation point for complex... across enterprise meeting spaces. Key Roles & Responsibilities Act as Level 3 escalation for Surface Hub and Microsoft Teams Rooms...
: Conduct hypothesis-driven threat hunts across Azure environments using Microsoft Sentinel and Microsoft Defender. Perform... increase and purple-team style exercises. Required Skills & Experience: Mandatory: Deep expertise in Microsoft Sentinel...
with English Preferred Qualifications Experience in developing and deploying zero trust security controls in Microsoft Azure... and Ofice365 en-vironments, including knowledge of Intune, Conditional Access, Cloud App, Microsoft Purview Infor-mation Protection...
, deploying, and managing licenses for Microsoft and Adobe applications/software. Ensures compliance, optimizes license usage..., and supports enterprise app lifecycle management. Key Roles & Responsibilities Package and deploy Microsoft and Adobe...
, implementation, and support of enterprise voice and collaboration solutions, focusing on Microsoft Teams, Audiocodes SBC (including... of unified communications services. Key Roles & Responsibilities Design, deploy, and maintain Microsoft Teams and voice...