contract terms, SLA management, and performance tracking. Experience negotiating and managing vendors with different workforce...Job Description: Vendor Performance Management: Monitor and drive vendor performance across manpower vendors, ensuring...
This role is likely for you if: You've led end-to-end Workforce Management - or major parts of it - and want broader... reading. Why This Role Exists As our business scales across clients and regions, Workforce Management is expected...
analysis. Cross-Functional Leadership Lead cross-functional forecasting reviews with Workforce, Finance, Analytics, ML, Product... & Knowledge Management Create and maintain forecasting playbooks, SOPs, and methodology documentation. Institutionalize...
Responsibilities: Oversee and deliver all aspects of Workforce Management (WFM) - Planning, Scheduling, Forecasting, Real-Time.... Strong knowledge of Planning, Forecasting, Scheduling, Real-Time Management, and Reporting . Proficient in Excel and experienced in WFM...
Administration, Operations Management, or related field, preferred but not required 10+ years of experience in workforce management....Strategic Workforce Planning - Work with the WorkForce Director to develop and implement strategic action plans for WFM...
operations. YOUR DAILY RESPONSIBILITIES Develop and implement workforce management strategies to meet business objectives... Collaborate with department heads to understand staffing needs and address concerns Utilize workforce management software...
management from time to time, within your category of employment in the organization and for the effective implementation..., maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate...
Work Arrangement: Work from home Department: Workforce Management Position Summary The WFM Enablement Specialist... ensures the reliability, scalability, and continuous improvement of workforce optimization and contact center platforms...
Implements effective workforce planning and management systems and processes based on approved strategy and action... and presents them to the Workforce Manager for action planning. Works with the Workforce Manager to determine appropriate skill...
or application. Your team Time & Workforce Management (TWFM) is a GBS service with a strategic program to equip all P&G manufacturing... in WorkForce software as a developer or application manager is preferred Demonstrated experience in software design, development...
! POSITION DESCRIPTION Job title: Workforce Supervisor Site: Beta, Work On Site Reporting to: Workforce Manager Acquire... analysts in performing their duties. Provide support, reports and resolve issues and complaints regarding Workforce Management...
Implements effective workforce planning and management systems and processes based on approved strategy and action... and presents them to the Workforce Manager for action planning. Works with the Workforce Manager to determine appropriate skill...
or application. Your team Time & Workforce Management (TWFM) is a GBS service with a strategic program to equip all P&G... Job Qualifications Role Requirements Experience in WorkForce software as a developer or application manager is preferred...
of the Workforce Management team while providing excellent service. He/She prepares and maintains reports, plans... maker on any workforce escalated issues. Attend workforce related meetings, eg. Capacity Planning, Management meetings...
operational business targets. Works with Workforce Manager in generating locked forecasts to support Service Delivery Team... to have: Must have a minimum of 2-3 years workforce management (WFM) related experience with hands-on in SQL and PowerBI platform...
you align workforce management strategies with overall business objectives. You serve as an advisor and liaison between the... workforce management function supporting a large sized account or a group of medium accounts and other business units or clients...
skills, detail-oriented, able to work independently Technical Skills Must-Have Workforce Management tools: NICE, Verint... since 2016 and currently service 50 US markets with 15,000 cleaning jobs worked per week. Job description: The Workforce...
to workforce management. Responsibilities: Identify and define critical competencies that drive employee performance...Job Purpose: Drives strategic workforce initiatives to ensure optimal staffing that aligns with business goals...
of customer experience together. Job Description Job Title: Manager, Order Management Assurance Department: Order Management... Reports To: Senior Manager, Order Management Assurance Employment Type: Full-time Job Summary We are seeking a Manager...
more about us at www.xerox.com. Overview: The Order Management Manager provides strategic and people leadership across global Order... client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce...