across our global community. The Role The Manager, Customer Support and Training will oversee a team of support engineers who provide... the support team resolves customer issues according to the Service Level Objectives (SLO) with a high satisfaction level...
support operations, and be willing to work in a 24x7 environment to ensure seamless customer service delivery. This role... to ensure exceptional customer service. Shift Management: Oversee night shift operations, ensuring optimal staffing, workload...
, CA with offices across the United States, EMEA, and APAC. Role Overview: Customer Success Manager Our Customer Success Manager... models. Our platform includes a full-service team and Unified Creative Strategy that delivers ad creative ideation...
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization... is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products...
an exceptional customer experience - one that rivals top-tier service standards. You genuinely enjoy helping customers succeed... JobType: full-time Requirements: What You'll Do: Take complete ownership of customer relationships, ensuring...
, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the...Job Category: Customer Experience Degree Level: Bachelor's Degree Job Description: About Alorica India: Alorica...
recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer..., contribute to sales with upsell opportunities and minimize churn. Improve customer experience through ensuring that product...
with service standards and performance expectations Direct strategic initiatives balancing operational excellence, customer... root cause analysis to implement effective corrective actions, optimizing resource utilization while maintaining service...
English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can...Job Category: Customer Experience Job Description: About Alorica India: Alorica is a leading provider of Business...
English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can...Job Category: Customer Experience Job Description: About Alorica India: Alorica is a leading provider of Business...
Work collaboratively with existing team leads / Service Delivery Managers of the established IT Solutions and Services...-wide vision and strategies. Responsible for Customer Satisfaction Index, Associate Survey, Status reporting for Account...
software. Previous experience in a client-facing role or customer service is preferred. Qualifications Bachelor's Degree... value for our customers · Exceed Customer Expectations - execute world-class solutions to deliver value and delight...
English, customer service skills and high energy levels. Candidates who have experience into domestic Voice Process can...Job Category: Customer Experience Job Description: About Alorica India: Alorica is a leading provider of Business...
Service Delivery Manager - Health Insurance Operations-13+ years-Bangalore Summary-Are you an experienced leader... with a knack for strategy and operations in the health insurance domain? We are seeking a proficient Service Delivery Manager...
a Service Desk Senior Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "General Duties... customer service skills. Great Team player People Management Skills Client Management 24/7 rotational shifts and week offs...
a Service Desk Senior Manager to join our team in Bangalore, Karnātaka (IN-KA), India (IN). "General Duties... customer service skills. Great Team player People Management Skills Client Management 24/7 rotational shifts and week offs...
Job Category: KMBL Degree Level: Bachelor's Degree Job Description: Position Title : Customer Service Manager... Grade M1 Purpose of the Role To support the business objectives of driving service level i.e enhance customer experience...
, while providing the firm an optimal customer experience. Job Summary As a Global Sourcing - Category Manager within Global..., and Customer Experience into one team. This group of more than 900 employees (in 11 countries) manages the source-to-pay processes...
establishment of Illumina’s new office, customer solutions center, and continued growth in India, we seek to onboard a Sr Manager... analytical, strategic thinking and problem-solving abilities with focus on customer service. Ability to work independently...
exceptional customer service, internally and externally. Drives implementation of scheduling methodologies and implements key.... Create and promote a departmental culture which values outstanding internal and external customer service. Supports change...