Resources to L2 Level Maintain high Quality of Service Support Ensures a high level of customer satisfaction by ensuring the... for Customers either escalated from L1 support or end user via email, phone, or SM tool. Scope a customer s issue by collecting the...
of experience as Area / Territory Manager / Regional Manager with OEM in 3-wheelers / commercial / EV / Battery Service... & Responsibilities: Handling field Engineers / Technical teams Resolving customer complaints/issues in the field Ensure...
Services space Excellent customer service skills, attention to detail, and ability to get the task accomplished in a time...JOB DESCRIPTION Designation: Associate Manager - Proposal Management (Research Services) Job Location: Bangalore...
and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement... Manager – Soft Services Integrated Facilities Management – Work Dynamics (region, country) What this job involves: To provide...
and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement... Manager – Soft Services Integrated Facilities Management – Work Dynamics (region, country) What this job involves: To provide...
and other targets established by the Facilities Manager. Achievement of the Key Performance Indicators and Service Level Agreement... Manager – Soft Services Integrated Facilities Management – Work Dynamics (region, country) What this job involves: To provide...
, Cabling, and Managed Service Vendor Analyze/solve application -related problems - Use advanced network troubleshooting... Certification is desired Customer Utilizes good troubleshooting skills to quickly provide quality solutions for customer issues...
1. Field Service Manager to handle Toyota Dealer Service Operations 2. After Sales operation Management 3. Support... dealer in carrying out Service Business, Customer Satisfaction enhancement activity 4. Implementation of Toyota standards...
firmware and operating system upgrades, using storage management tools - OnCommand Unified Manager/ Performance Manager... like Hybrid Cloud Administrator or Implementation Engineer. Strong customer communication and documentation skills...
firmware and operating system upgrades, using storage management tools - OnCommand Unified Manager/ Performance Manager... of outsourcing/managed service and Cloud industry; ITIL Fundamentals certification (desirable); Working knowledge...
Job Description: Role Proficiency: Resolve L1 Incident and service requests within agreed SLA Outcomes: * 1...) Monitor customer infrastructure using tools or defined SOPs to identify failures and mitigate the same by raising tickets...
, Customer Business Manager, Escalation manager etc. Negotiate to bring correct resources together to focus on an issue Plan... point of contact for the Technical Escalation Process. The position involves taking a leadership role with customer teams...
. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise... to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world...
Service Resident Consultant to join our Professional Services team. Reporting to the Manager Professional Services, you'll... and innovating for the greater good, come make your next move with Zscaler. At ZScaler, our Customer Success Organization...
proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the... to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: Salesforce Service...
and customer satisfaction Lead the expansion of service offering through new infrastructure and inorganic growth. Ensure group... and work closely with finance. Corporate Strategy Develop strategic plans regarding; service and products offering...
tasks and providing solutions along with Customer Success Engineering team to ensure overall customer success. This position... incidents Focus on ensuring service level agreements for customers Skill Requirements BE/B.Tech in Computer Science...
. Job Description Position: Reporting to the Senior Project Manager of Product & Engineering Technical Support Engineer will join a team... and troubleshooting technical problems and ensuring customer delight. Ultimately, you are the person our customer's trust. They rely...
Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical... (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems...
and in line with established standards Process and decompose internal customer requirements into specifications and smaller... updates to stakeholders and Project Manager during project delivery, communicate changes, problems, and ambiguities...