workplace. The Major Incident Manager is responsible for leading the response to high-impact IT incidents (typically Priority 1... with Service Continuity Managers in disaster recovery scenarios. Process Oversight Ensure incidents are logged, categorized...
(incl. IT critical situations) throughout their lifecycle within ECS · Primary technical point of contact for Client... Delivery Manager (CDM) · Identifies and positions services that deliver value to the customer from the existing ECS portfolio...
(incl. IT critical situations) throughout their lifecycle within ECS · Primary technical point of contact for Client... Delivery Manager (CDM) · Identifies and positions services that deliver value to the customer from the existing ECS portfolio...