Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.... Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer...
ongoing operations, risks, and opportunities for improvement. Partner with customer teams to plan and coordinate maintenance..., ensuring smooth handovers and minimal impact on business operations. Participate in regular customer meetings, performance...
. Establishes and maintains close working relationships with the customer, local Service Operations Manager (RSM), Key Account... Manager (KAM)/Key Account Executive (KAE) (Sales teams), Customer Service Engineers (CSEs), and other support resources...
point of contact with the customer. Communicate with customers via phone or in person to receive instructions for shipment... customer and operational expectations are met. Coordinates with warehouse personnel to manage account activities, ensuring...
Job Description The Role The Customer Success Insights & Analytics (CSIA) team enhances customer experience... by translating Voice of the Customer (VOC) data into actionable insights that drive improvements across products and services. CSIA...
PaceMate™ Director of Customer Success (full-time, remote) Primary Location: All U.S. Locations (remote) Why work... and inefficiencies. We are currently seeking a Director of Customer Success, who will play a critical role in supporting PaceMate...
roadmaps. Mission You will own strategy, operations, and outcomes across a broader AI Success organization (~15–30 people.... Qualifications 12+ years of experience in Customer Success, Professional Services, Technical Account Management, Solutions...
Customer Success Services, you will join an international network of experts dedicated to driving customer success through... and success of Oracle's AI tools for customers-while also championing an AI-first mindset in our own internal operations...
with assigned customer accounts. The Customer Success Associate will report to the CSM Team Manager and is accountable for account...Purpose of this Job The Customer Success Associate's purpose is to own and communicate the “state of our customer...
Overview: We are seeking a dedicated Specialist, Customer Success Manager to support an assigned customer or group... and our internal teams, you will be responsible for implementing Customer Success strategies, identifying risk, and ensuring...
Job Description: Your Purpose: We're looking for an experienced and data-driven Head of Customer Success... that combine automation, human touch, and strong commercial outcomes. Your team: You will join our Customer Success team...
team as Vice President, Customer Success for our rapidly growing Home Care business. This role is responsible for scaling.... Reporting directly to the General Manager of Home Care, this leader will own the end-to-end performance of customer-facing post...
your opportunity to make an impact. The Team: As a key member of Oracle Customer Success Services, you will join an international... network of experts dedicated to driving customer success through innovation and expertise. Our One Oracle approach ensures...
The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling... requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative...
Safeware, Inc. is seeking a Customer Success Team Member (CST) to support our outside sales team... timely feedback to the Manager regarding service failures or customer complaints. Support the outside sales associate...
with a strong culture of execution, accountability, and customer service. Position Summary The Account Manager (Partner Growth... accurate CRM notes, activities, and reporting Qualifications 2–5 years' experience in account management, customer success...
people to jump onboard with us. Are you ready to take the ride? What We Need We are looking for a Customer Success... while maintaining high customer satisfaction. This role reports to the Manager of Customer Experience. What You'll Do Manage...
with their guests and run more effective In-Store operations. About the Role As a Customer Success Specialist, you will play a key... their businesses. You'll work cross-functionally across the In-Store organization and report to a Customer Success Manager or Team...
, reliability, and results. Position the Customer Success Manager as a strategic advisor, not just a service liaison. Ensure... of Customer Success - West to serve as the partner between the Customer function and the Managing Director (MD) of the US Markets...
Customer Success Manager who sees challenges as opportunities and customer success as the ultimate win. In this high-impact..., and your genuine passion for customer success. This is your opportunity to shape how field service organisations transform...