Job Description We are seeking a dynamic CX Manager to join our CX Acceleration SWAT team, a role essential... as a Senior Consultant, Senior Technical Account Manager, or Senior Customer Success Manager, bringing strategic insight...
? About the job The primary goal of a Technical Project Manager is to plan, coordinate, and oversee the successful delivery... (Project Management Professional), PRINCE2, or equivalent. Certified ScrumMaster (CSM) or Agile Project Management...
and over 70% organic revenue growth in the past year. Who You Are We are looking for a Customer Success Manager who focuses... documentation, and training materials to empower clients and streamline internal CSM workflows. Provide advanced technical support...
customer needs. Escalation Handling: Address escalated customer-side issues in coordination with the Customer Success Manager... (CSM), involving the Customer Experience (CX) team to solve technical issues promptly. Technical Background: Technical...
, and contributing to customer health and retention. You will work closely with and learn from the Senior Customer Success Manager..., and support automation initiatives. Collaboration & Continuous Improvement Work closely with the Senior CSM to support overall...
industry trends · May be assigned as Customer Success Manager for some customers Key Success Factors / impact · Delivery... of Gainsight technical requests (time and quality) · Number of customers per CSM (improved ratio) · Feedback from Customer...
and Common Safety Method for Risk Evaluation and Assessment (CSM-REA) Engineering Safety Management of product introduction... of Safety Assurance Manager (SAM) on 'standard' application projects / schemes or product introductions (ie no new or novel...
and Common Safety Method for Risk Evaluation and Assessment (CSM-REA) Engineering Safety Management of product introduction... of Safety Assurance Manager (SAM) on ‘standard’ application projects / schemes or product introductions (ie no new or novel...
to date with Customer Success industry trends · May be assigned as Customer Success Manager for some customers Key Success Factors... / impact · Delivery of Gainsight technical requests (time and quality) · Number of customers per CSM (improved ratio...