until December 31, 2026 or until the work is completed, whichever is sooner. Reporting Structure Customs Brokerage Lead Agent..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
Brokerage Lead Agent, Supervisor and Manager Additional Information Expeditors offers excellent benefits: Paid Vacation..., and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global...
). Strong expertise in Service Cloud setup (case management, live agent, knowledge management, Omni-Channel). Hands-on experience...Lead Salesforce Lightning Developer - 67173 We have an immediate long-term opportunity with one of our prime clients...
). Strong expertise in Service Cloud setup (case management, live agent, knowledge management, Omni-Channel). Hands-on experience...Hi Greetings from the conch technologies Job Title: Salesforce Lead Work Location: Plano, TX (Day 1 onsite...
and operational intelligence. Lead Technical Growth: Mentor team members on software development and promote DevOps best practices... critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives...
and operational intelligence. Lead Technical Growth: Mentor team members on software development and promote DevOps best practices... critical payment systems. You'll lead hands-on software engineering efforts for our automation and observability initiatives...
AI initiatives to measurable business outcomes (deflection, AHT reduction, CSAT improvement, agent efficiency). Lead ongoing..., TX, San, Diego, CA, Boca Raton, FL, or Atlanta, GA-Hybrid role, 2 days a week onsite The Lead CX / Platform Architect...
IT support processes (e.g., virtual agent/self-service workflows, knowledge management, ticket deflection, smart routing.... Partner closely with the Service Desk to improve Tier 1/2 workflows, reduce repeat incidents, improve knowledge quality...
highest standards of service. Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest... goals in collaboration with Department partners. Serves as a change agent when critical reorganizations or process changes...
boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary The Lead Guest Services Agent... requests for time off amongst team, and supports coverage as needed. LEAD RESPONSIBLITIES: Day to day leadership...
opportunities to automate existing processes, driving increased efficiency for the Global Service Desk team. Additionally...’s Service Portal, SOW Workspace, Agent Assist, Playbooks, and Knowledge Base Experience in Virtual Agent and supporting...
standardization, reliability, security, and cost efficiency. Lead a modern, omnichannel Service Desk (portal, chat/virtual agent... roadmap with measurable outcomes and published scorecards. Build and lead high‑performing teams across Service Desk...
virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management... and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues...
virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management... and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues...
virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management... and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues...
delivered from onsite, nearshore, and offshore teams. This role ensures high-quality service delivery across Service Desk... excellence, SLA adherence, team coordination, and service improvement initiatives. The role also includes revenue growth...
virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management... and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues...
. The role will report directly to the Construction Lower Midmarket Leader or Construction Team Lead and matrix into local..., and the capacity to build and maintain impactful relationships. In this role, you will effectively build and manage agent...
virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management... and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues...
virtual, self-guided, and in-person tours Greet and qualify prospects professionally using guest cards in our Lead Management... and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues...