AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering... expertise both to prospects and existing customers who are undergoing a CX transformation. As a Sales Engineer, you’ll assist...
Cloud Telephony Engineer to join the Network & Telecom team within our IT Operations group. The Telecom team focuses... of cloud telephony UCaaS, and CCaaS platforms (e.g., RingCentral, Zoom Phone, Dialpad, Microsoft Teams Phone). Lead...
. Participate in on-call rotations to lead triage, incident response, and escalation management for high-severity issues. Perform... intelligence, transcription, and generative responses. Lead investigations into cross-service scenarios involving Azure...
. Participate in on-call rotations to lead triage, incident response, and escalation management for high-severity issues. Perform... intelligence, transcription, and generative responses. Lead investigations into cross-service scenarios involving Azure...