Role : L2 Service Desk Experience : 2 years relevant experience in the field Skills : Basic active directory knowledge... We at Coforge are hiring for L2 Service Desk with the following skillset: Ensure that the AHT of calls taken must be below 4 minutes...
Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK ANALYST L2 City: Manila, Quezon City State/Province: Manila Posting... point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...
Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK ANALYST L2 City: Cebu, Manila State/Province: Cebu State, Manila... is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues...
Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK ANALYST L2 City: Manila State/Province: Manila Posting Start Date: 2... point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...
Jobs Job Description Apply now Start Please wait... Job Title: SERVICE DESK ANALYST L2(CONTRACT) City: Quezon City State/Province: Manila Posting... point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...
Jobs Job Description Apply now Start Please wait... Job Title: Service Desk Analyst L2 City: Manila State/Province: Manila Posting Start Date: 1... point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line...
Discover your 100% YOU with MicroSourcing! Position: L2 Support Engineer Location: Eastwood, Libis, Quezon City Work... technical difficulties. Direct L1 technical staff , managing the helpdesk support process and monitoring tasks to ensure request...
approximately 5,000 managed service providers, value-added resellers, and systems integrators, with our solutions... available in more than 100 cloud marketplaces. To learn more, visit www.avepoint.com. About The Role As an M365 L2 Support Engineer...
About the Role As an L2 M365 Support Engineer, you will serve as the escalation point internal IT Helpdesk, delivering... 365 Support Troubleshoot issues related to Exchange, Teams, OneDrive, and SharePoint. Manage licenses and service...
in the related field is preferred Experience : 5+ years of experience in business IT support, helpdesk, or NOC Skills: 3... multiple assignments simultaneously, and has a proven track record in customer service Ability to provide an exceptional...
Policy Compliance Ensure adherence to service desk policies and procedures in all activities and operations The Helpdesk...Job Description: Team Leadership and Development Lead, motivate, and mentor the helpdesk team to ensure optimal...
Key Responsibilities Team Leadership & Management Supervise, mentor, and guide the L1 helpdesk team to ensure high... performance and service quality. Manage team scheduling, attendance, task allocation, and workload distribution. Conduct regular...
, or a related field. Proven experience in a Service Desk or IT Helpdesk role, preferably supporting international users...The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective...
, or a related field. Proven experience in a Service Desk or IT Helpdesk role, preferably supporting international users...The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective...
, or a related field. Proven experience in a Service Desk or IT Helpdesk role, preferably supporting international users...The Service Desk Engineer will act as the first point of contact for technical support, providing timely and effective...
that are within Helpdesk scope that cannot be resolved within their level - escalate to Helpdesk Specialist. Escalate incidents/service... procedures and the Helpdesk runbook. They will be supporting a multi/omni-channel platform and provide services through ResultsCX...
. This role is ideal for a fresh L2 who may still be developing technically but excels in communication, documentation... as the first point of contact for IT issues and service requests Communicate clearly and confidently with users...
support experience and is comfortable being on the phone for most of their shift. This role is ideal for a fresh L2 who may... and service requests Communicate clearly and confidently with users to understand problems, gather details, and set...
is imperative. About you Having worked in a similar Helpdesk/Support team previously, or in a technical customer service role... from https://blog.mega.io/ and https://mega.io/about About the role As a Helpdesk Support Technician, you will be the primary...