tools, ITSM platforms (ServiceNow, Jira) Minimum 2-4 years of experience in IT Operations, Application Support, System... technical support to our users. This role requires a proactive problem-solver with strong technical skills and excellent...
, and closure. Provide L2/L3 application support for procurement platforms, acting as the escalation point for complex incidents... Systems, Engineering, or a related field. Hands-on L2/L3 application support experience in enterprise environments, preferably...
and maintaining cyber resilience. This role acts as the Level 2 (L2) Incident Responder, bridging SOC analysts and Incident Response... analysis, containment, and escalation aligned with MTTD and MTTR goals. Support the SIEM platform (Elastic Stack) by fine...
Sub-Domain: AML - AML-Environment/Support Years of Experience: Junior (L2, 3-5 years of experience) , Senior L3 (6-9 years... support role For Senior Developer : 6-9 years of hands-on experience in application support, environment management...
application and data issues, perform root-cause analysis. Participate in testing, deployment, and post-implementation support... Tech Sub-Domain: Front Office (FO), Back Office (BO), GM Derivatives Experience Level: L2 (3-5 years) Location: Onsite...
Years of Experience: L2 (3-5 Years) Location: Kuala Lumpur Job Summary: We are seeking a motivated Junior Mainframe... (Cardlink). Work with COBOL/CICS, Easytrieve, JCL, VSAM, and Sequential Datasets for application development and testing...
stacks Hands-on experience with ITSM tools like Jira Service Desk, Service Now, etc. Experience as an L1 or L2 support... required for end-to-end service delivery to our customers and resolve incidents as a level 2 support engineer. You will be coached...
infrastructure to support sponsored (gasless) transactions. Implement Account Abstraction (ERC-4337 / EIP-7702) patterns to enable... to code. Continuous Learning: Stay updated with the latest industry trends (e.g., L2 scaling solutions, new EIPs) to ensure...
, restore validation, application-consistent backups. Bare Metal Solution Provisioning, interconnect (L2/L3), storage mapping..., SAP/HANA workloads on BMS Minimum Qualifications Technical Support Experience (L2/L3) for cloud compute/observability...
, and query optimization. Handle application enhancements, bug fixes, and production support (L2/L3). Support database upgrades... Platform to support, enhance, and modernize enterprise applications. The role involves developing and maintaining Oracle Forms...
/CICS, Easytrieve, JCL, VSAM, and Sequential Datasets for application development and testing. Support Service Delivery QA... of Experience: L2 (3-5 Years) Location: Kuala Lumpur Job Summary: We are seeking a motivated Junior Mainframe Developer with hands...
-Domain: AML - AML-Environment/Support Years of Experience: Junior (L2, 3-5 years of experience) , Senior L3 (6-9 years... support role For Senior Developer : 6-9 years of hands-on experience in application support, environment management...
and more. What You'll Be Doing Manage escalated emails and tickets from Customer Service team (L1 and L2 across sub-units), resolving... in product testing activities. Collaborate with cross-functional teams to offer support in resolving customer issues. Assist...
, and knowledge base articles for internal and external use. Minimum Qualifications Technical Support Experience (L2/L3) for cloud...As a Subject-Matter Expert (SME) in Google Cloud Network & Edge products, you will provide Level-3 technical support...
for server, VM, and OS-related activities. 2. Application & Middleware Support Provide L2 support for AML compliance applications... Shell (Bash/PowerShell). Support application enhancements and fixes using Java. Write and optimize Oracle SQL / PL/SQL...
, infrastructure, and DevOps teams to ensure database reliability and performance. Provide on-call / L2-L3 production support...Scope of Work (SOW) Provide end-to-end database administration, operations, and support across enterprise database...
, and knowledge base articles for internal and external use. Minimum Qualifications Technical Support Experience (L2/L3) for cloud...As a Subject-Matter Expert (SME) in Google Cloud Network & Edge products, you will provide Level-3 technical support...
incidents; escalate to L2 when required Follow standard support procedures and meet SLAs Requirements: Fresh graduates...Job description: Role Overview: Provide first-level IT support as the initial point of contact for users. Open to fresh...
, and knowledge base articles for internal and external use. Minimum Qualifications Technical Support Experience (L2/L3) for cloud...As a Subject-Matter Expert (SME) in Google Cloud Network & Edge products, you will provide Level-3 technical support...
stacks Hands-on experience with ITSM tools like Jira Service Desk, Service Now, etc. Experience as an L1 or L2 support... required for end-to-end service delivery to our customers and resolve incidents as a level 2 support engineer. You will be coached...