Your mission Manage demo and customer environments, ensuring smooth updates and configurations Handle incoming support... requests, classify issues, and provide basic troubleshooting Support users with application configuration and testing Escalate...
support requests, classify issues, and provide basic troubleshooting Support users with application configuration and testing... Escalate complex issues to technical support, ensuring a seamless transition Contribute to maintaining a knowledge base...
L1 and L2 support for our proprietary, high performance index platform, ensuring availability and reliability Monitor.... Job Overview Are you excited to bring expertise in technical support for mission critical applications? Leveraging past...
from finance expertise into technical application support within a global, high-performance environment. Your Tasks Provide L1... about technology, we will train you to operate and support our proprietary index platform. This position offers a clear growth path...