, and other key internal stakeholders to solve issues and identify opportunities to improve overall service for the clients Ensure.... Accurate Updating of Control Sheets Timely escalation to Senior Management of any exception noticed related to work...
or Manager. -Ensure that internal and external queries are dealt with within 24 hours. -Work closely and collaboratively... include but not limited to, HSBC offices globally, Custodians and Agents Globally, internal customers within the various...
/Stakeholders include but not limited to, HSBC offices globally, Custodians and Agents Globally, internal customers within the... effectively with internal and external clients to resolve issues efficiently. Ensure client queries have a good response time...
This role reporting to QA & H&S Manager, support daily production through final quality checks, SIRIM documentation... as required by SIRIM and internal quality procedures. · Prepare and submit daily product samples for quality inspection. · Collaborate...
/Stakeholders include but not limited to, HSBC offices globally, Custodians and Agents Globally, internal customers within the... effectively with internal and external clients to resolve issues efficiently. Ensure client queries have a good response time...
of assigned tasks and CTRs. Supporting the study manager with technical interface, change control, technical variations..., projects and other tasks assigned by line manager. Maintain awareness of industry trends and competitive landscape. Supports...
. Recognize, reward and set high internal service excellence benchmarks to ensure customer satisfaction. Problem situations... daily corporate action processes. To have a tight control to prevent any operational losses by establishing methods...
refactoring. Work closely with the QA Manager and Management to implement Test Automation strategies, and to work in initiatives... following is an advantage - TypeScript, Javascript, NodeJS, C#.Net, JSON Experience in version control tools (i.e: Git...
Job Summary We are seeking an experienced Operational Risk Manager to join our risk management team. In this role... compliance breaches, and technology and data security risks. You'll facilitate risk workshops, provide guidance on control design...
. Recognize, reward and set high internal service excellence benchmarks to ensure customer satisfaction. Problem situations... daily corporate action processes. To have a tight control to prevent any operational losses by establishing methods...
conduct of the business in which the jobholder is involved. Maintain HSBC internal control standards, including timely... customer service and maintaining sound credit quality and complying with both internal guidelines and external regulatory...
as and when asked. The role will also require the People Manager to work closely with all the custody markets internal... control environment is in place across Client Data Services Offshore Services. Assist SME & Line Manager-Operations to carry...
) counterparts when issues arise on related accounting. Focal point for internal and external audit matters by ensuring timely... submission of required financial supporting documents and information to auditors. Maintain a strong financial control...
understanding of risks and controls, commonly used internal control frameworks and awareness of applicable regulatory requirements... within the audit function. Achieve the annual utilization target by tracking own utilization and informing the manager promptly...
complaints and comments with follow-up and feedback to the Front Office Manager. Make sure all customer requests and queries.... Prepare rosters and job schedules for team members to meet business needs (taking into consideration internal activities...
as and when asked. The role will also require the People Manager to work closely with all the custody markets internal... control environment is in place across Client Data Services Offshore Services. Assist SME & Line Manager-Operations to carry...
environments. Manage user lifecycle operations (creation, modification, deactivation) in compliance with access control policies.... Troubleshoot and resolve system-level issues across on-prem and private cloud environments. Ensure compliance with internal...
The Role & The Candidate Profile Xage is looking for a Technical Customer Success Manager with in-depth knowledge... of Industrial Control System, Industrial networking, Identity and Access Management, Privilege Access, and experience of working...
clients on Channels (online banking) - Login, Payment Creation and reporting etc To co-ordinate with internal support teams... and Line Manager to meet and exceed service standards. Sensitivity to customer complaints and implementation of complaint...
services. The Survey Data Manager collaborates with survey managers, analysts, and business stakeholders to manage data... for review and finalize links for launch. Field Monitoring & Quality Control. Monitor live data collection for data quality...