, our work touches millions of people every day. At the heart of the company is a team of thinkers, creators, and problem... protection activities. The role also ensures security incident management and processes are given appropriate focus, assist...
teams for production releases, handle incident/problem in Prod environment and user queries from different markets...
) like Jira, ServiceNow and processes (familiar with Incident/problem) and change mgnt Good experience in making the code (Java...
infrastructure operations. The individual will proactively monitor infrastructure health, lead complex problem resolution, deploy... to operational excellence. Proven ability to align technical solutions with business priorities. Excellent problem-solving...
for incident, request, and change management. Solid knowledge of SQL Server, including querying, data analysis, backups... with development and operations teams. Strong incident management skills, including prioritization and resolution of P2/P3 tickets...
) for incident and change management. Familiarity with scheduling/orchestration tools such as Control-M or AutoSys. Experience..., and reconciliation. Excellent communication and analytical skills, with a proactive problem-solving mindset. Desired Experience...
procedures for the department, and provide assistance and advice to other departments in relation to security Prepare incident... and systematic approach to problem solving Security industry experience in managerial capacity Ability to listen and respond...
and maintain CI/CD pipelines for multiple environments. Oversee observability and incident response (MTTR, MTTD). Promote... complex challenges, and develop innovative solutions that align with business objectives Effective problem-solving skills...
on where and how their best customers are shopping. The challenge is that this is a moving target and a complex problem. With the commerce landscape... and final resolutions to production incidents, assesses incident resolution and estimates application changes. Apply resolutions...
. Incident, Problem & Change Management Lead or coordinate major incident responses with timely communication. Drive... structured problem management and long‑term issue resolution. Partner on change management to ensure user readiness...
on where and how their best customers are shopping. The challenge is that this is a moving target and a complex problem. With the commerce landscape... and final resolutions to production incidents, assesses incident resolution and estimates application changes. Apply resolutions...
capability which facilitate not only incident detection and response, but also capacity management, improved release safety... systems (Blameless post-mortem culture). Possess fundamentals and evidence-based problem-solving skills; Drive decision...
capability which facilitate not only incident detection and response, but also capacity management, improved release safety... systems (Blameless post-mortem culture). Possess fundamentals and evidence-based problem-solving skills; Drive decision...
capability which facilitate not only incident detection and response, but also capacity management, improved release safety... systems (Blameless post-mortem culture). Possess fundamentals and evidence-based problem-solving skills; Drive decision...
with L3 teams on Incident/Problem Management. Document and escalate issues via Jira/ServiceNow. Requirements 3+ years... with L3 teams on Incident/Problem Management. Document and escalate issues via Jira/ServiceNow....
capability which facilitate not only incident detection and response, but also capacity management, improved release safety... systems (Blameless post-mortem culture). Possess fundamentals and evidence-based problem-solving skills; Drive decision...
Disciplines (Incident, Problem, Change, Release, and Configuration) to provide effective IT support to the end-users. Ability.... Previous experience with Windows 10, Windows 11, Mac OSX, MS Office 365, and Zoom. Ability to use Incident Management System...
deep-tier technical incidents. Proactive Problem Solving: You don't wait for a ticket to break; you proactively identify... and perform routine system checks, workflow monitoring, and performance audits. Incident Resolution: Independently diagnose...
incident response process from initial triage to resolution, and provides stakeholder communication and platform escalations..., and problem-solving abilities. Project Management: Proven capability to manage multiple priorities and deadlines effectively...
Operations Incident, Problem and Risk backlog and work with Product Managers to review, approve, prioritize and schedule ongoing... celebration or attention Qualifications: Who Are We Looking For? 3-5 years of operations support and incident management...