Overview: JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland... across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing...
Ticketing System Administrator will administer, configure, and optimize the enterprise ITSM environment, ensuring reliable...: · Administer and maintain the enterprise IT Service Management (ITSM) system for optimal performance · Configure ticketing...
administrator support with the installation, configuration and maintenance of network communication devices, servers, network... Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets Update tickets following...