Service Management (ITSM) and broader organizational needs. With 7+ years of hands-on ServiceNow experience, you will lead..., including users, groups, roles, ACLs, and overall platform governance. Configure and maintain key ITSM modules (Incident...
Citizenship Required by Law The ServiceNow Developer will serve as the subject matter expert (SME) for the Vulnerability... will act as a key designer and builder of ServiceNow catalog items, request workflows, and automated processes across ITSM...
and properly documents all changes in ITSM tool in accordance with corporate change management policies and programs.... Optimization & Training (40%): Assigned as SME to various applications, including Active Directory, Endpoint Protection systems...
. Key Responsibilities: Architecture & Design Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM... and design decisions to stakeholders and leadership Platform Leadership Serve as the SME for the ServiceNow platform...
all administrative tasks align with established standards. You will serve as an SME for end-user support, platform enhancements...-on administration and process improvement will thrive in this role. Responsibilities: Platform Administration & Operations Perform...
and internal relationships and escalate performance issues as needed Process Improvement & Innovation Develop tools, processes... (SME), providing guidance and addressing challenges across the organization At Aramark, developing new skills and doing...
and internal relationships and escalate performance issues as needed Process Improvement & Innovation Develop tools, processes... (SME), providing guidance and addressing challenges across the organization At Aramark, developing new skills and doing...
. Key Responsibilities: Architecture & Design Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM... and design decisions to stakeholders and leadership Platform Leadership Serve as the SME for the ServiceNow platform...
missions as it is up to the threat hunter to find signs of an intrusion that have bypassed the automatic detection process... that may already be in place. Accept and respond to government technical requests through the AOUSC ITSM ticket (e.g., HEAT...
of an intrusion that have bypassed the automatic detection process that may already be in place. Accept and respond to government... technical requests through the AOUSC ITSM ticket (e.g., HEAT or Service Now), for threat hunt support. Threat hunt targets...
. Key Responsibilities: Architecture & Design Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM... and design decisions to stakeholders and leadership Platform Leadership Serve as the SME for the ServiceNow platform...
such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows Define and maintain the platform’s technical... of a sprint team. Platform Leadership Serve as the SME for the ServiceNow platform across integrations, configurations...
such as ITSM, CMDB/CSDM, ITOM, HRSD, SecOps, SPM, CSM, and Creator Workflows Define and maintain the platform's technical... of a sprint team. Platform Leadership Serve as the SME for the ServiceNow platform across integrations, configurations...
, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security..., or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead...
. Key Responsibilities: Architecture & Design Design end-to-end ServiceNow solutions across modules such as ITSM, ITOM... and design decisions to stakeholders and leadership Platform Leadership Serve as the SME for the ServiceNow platform...
discussions to drive outcomes of ITSM process; identify escalations when appropriate Deliver cross-product demos showcasing... on application, severity, and business impact. Lead or support root cause analysis (RCA) using observability tools, logs, and SME...
methodology, understand the ITSM process, operations data, and real-time visibility requirements, and how each interacts with the.... Provides SME knowledge in enterprise-wide projects or initiatives. Exhibits an automation-first mindset. Works with peers...
. Support pre-sales efforts through scoping, estimations, and representing Unisys as a ServiceNow SME. Build... perspective preferred. ServiceNow CSA required; CIS certifications (ITSM, ITOM, or others) are highly desirable. Experience...
for any customer impacting Severity 1 or 2 incidents. Become an application SME and guide other team members in the platform... understanding of ITSM Fundamentals. Ability to quickly learn new technologies. Nice to have: * Experience in providing...
strategy for Cloud usage, license management, and lead both the business and technical release management process. In addition... projects (e.g., new module deployments, acquisitions, process redesign). Lead requirements gathering for Financials (GL, AP...