resilience and business continuity · Lead cross-domain architecture engagements covering: - ITSM, ITOM, SecOps - GRC/IRM... to complete any part of the application process, or are unable to use this online application and need an alternative method...
and deployment efforts. Migration & Optimization Lead workload migration from on-premises VMware environments to Azure Cloud... and Process Improvement Engage with Service Desk for escalations and provide guidance on cloud and on-premises technical issues...
Principal Business Systems Analyst II specializing in integration development to lead end-to-end solution design, delivery... for someone who thrives at the intersection of business process excellence and modern integration engineering, and can drive outcomes...
/customer satisfaction Plan, develop, and lead interactive training sessions within the team. Play an active role in training... the team members on process-related issues. Implement technological changes to enhance support functions. Ability...
Software/Application Architecture Participates and leads architectural review process Software Design Designs for larger... development for large enhancements and projects R&D Qualifications At least 7+ to 10 years of experience in ITSM Business...
Director The Opportunity We are looking for a Service Delivery Manager to join and lead our growing TechOps business unit... in system implementation / rollout Deep understanding of ITIL and ITSM processes and methodology and how it interacts with the...
of continuous global operations. This role reports directly to the IT Service Desk Manager or Lead for the specific region... management, access control, and endpoint security during remote support interactions. 4. Knowledge Management & Process...
to the IT Service Desk Manager or Lead for the specific region and collaborates closely with the wider Global IT Service Desk... interactions. Knowledge Management & Process Improvement Contribute to the Global Knowledge Base by documenting new...
. ➢ Co-lead requirements gathering workshops with internal business stakeholders to provide technical guidance, and assist... building, and negotiation ➢ Intermediate Windows and Unix administration skills ➢ Expert in IT Asset Management process...
, and business process services company, headquartered in India, provides a broad spectrum of services, including IT consulting..., application development, business process outsourcing, and digital solutions. Serving clients across diverse industries...
for implementing advanced configurations, integrations, and automation within ServiceNow to support IT Service Management (ITSM), IT... services. As a senior technical expert, this role will lead complex development initiatives, optimize platform performance...
, and engineering groups to deliver enterprise-grade ServiceNow solutions that meet organizational needs. Lead a team of ServiceNow... architects, developers, and functional consultants, driving platform innovation, automation, process optimization, and guiding...
tools like Dynatrace and Datadog or Prometheus, Grafana. Lead the design, development, and planning for solutions... SDLC Perform as technical lead on development and support projects. Participate in software design meetings and analyze...
and visionary ServiceNow Solutions Architect to lead the design and implementation of innovative ServiceNow solutions that drive... ServiceNow platform, encompassing various modules (ITSM, CMDB/Discovery, Integration Hub, ITOM, HRSD, SecOps, App Engine, SPM...
a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees..., shifting priorities, ambiguity, and rapid change Working on Agile / Scrum development process.Certifications: Certified...
a sustainable world through innovation since 1935. Today, we lead in digital transformation globally with our 130,000 employees...-Certifications Experience with ServiceNow ATF, DevOps, or automated deployment tools. Knowledge of ITOM, ITSM, or ITIL practices...
Introduction: We are seeking a high-impact Head of Shared Services to build, lead, and scale our Shared Services... efficiencies globally. You will lead a high-performing team and serve as a central hub for innovation, standardization...
of the ServiceNow Team, you will play a pivotal role in supporting, developing and maintaining core applications like ITSM...'s functionality with existing processes and addressing any operational challenges. The individual will also lead efforts to integrate...
Job Description: Introduction We are seeking a high-impact Head of Shared Services to build, lead, and scale... and scaling efficiencies globally. You will lead a high-performing team and serve as a central hub for innovation, standardization...