Job Titile: ITSM Process Lead Location: Chicago, IL Job Description: Key responsibilities Problem lifecycle... analysis: Lead the process of identifying the underlying causes of incidents to prevent them from happening again. Proactive...
Position : ITSM process Lead Location : Chicago, IL JD Key responsibilities Problem lifecycle management: Oversee... the entire problem lifecycle, from identification and analysis to resolution and closure. Root cause analysis: Lead the...
is seeking an experienced ITSM Change and Release Management Automation/Optimization Leader, to transform and optimize change... and release management processes across the enterprise. This role will lead the automation of ITIL Change Management, Release...
world’s most sophisticated clients using leading technology and exceptional service. The Principal, AV support lead... more specific actions. Lead the A/V staff in providing guidance, assistance, & coordination. Follow-up on client inquiries. Report...
+ years in a lead or architect role. Proven experience with core ServiceNow modules (ITSM, ITOM, CMDB, HRSD, CSM.... Join us at 84.51°! 84.51° is seeking a ServiceNow Team Lead to guide the strategic and technical direction of our ServiceNow platform. This role serves...
Overview: The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient... for both office and field-based employees. Responsibilities: Lead daily IT support operations across office and field teams, ensuring...
sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO We're looking for a Lead Atlassian...: Platform Strategy and Cloud Migrations: Lead and guide Atlassian cloud migration efforts, including Jira Service Management...
and service excellence. The Managing Director will champion IT Service Management (ITSM) practices, leveraging ITIL frameworks... to optimize service delivery and process management, and will drive the adoption of a product-centric operating model to enhance...
environments. You will lead onsite deployments, configure systems, troubleshoot complex issues, and maintain customer SLAs.... Process & Product Improvement Continuously expand knowledge of WSI products, Windows infrastructure, networking, and call...
Owners: Collaborate with ITSM, GRC, IAM, and other process owners to ensure workflows align with organizational standards..., and process flow diagrams to identify opportunities for improvement. Facilitate design thinking workshops to co-create and test...
Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops... some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams...
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead... and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the...
) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional... and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the...
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead... some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams...
improvement. $120,000 - $135,000 a year We are seeking an experienced IT Operations Manager to lead and develop our team of IT... will be a proactive leader who thrives in a fast-paced environment, values process improvement, and is passionate about delivering...
Engine Studio, UI Builder, and Workspaces. Facilitate and lead requirement workshops, process mapping sessions, and backlog... for stakeholder engagement and cross-functional collaboration. Ability to work in a matrix environment. Ability to create process...