's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.... Job Description Your Career We are seeking an experienced, technically deep, and strategic Product Manager to drive the vision, strategy...
Modernization Strategy. The ServiceNow Program Manager leads the operation and continuous improvement of existing ServiceNow ITSM...Leidos is seeking a ServiceNow Program Manager to be part of the mission solution and help lead SSA’s Digital...
’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.... Job Description Your Career We are seeking an experienced, technically deep, and strategic Product Manager to drive the vision, strategy...
We are seeking an experienced Senior ITIL Network Knowledge Manager to join our IT service management team supporting... with change management and problem management teams to update knowledge based on incidents and changes Support continuous...
Mill IT Service Delivery Manager Role Overview: A senior operational leader responsible for managing IT service...-impact incidents quickly to minimize downtime. Implement ITIL-based frameworks (Incident, Problem, Change, Request...
Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP systems, ensuring high-quality... Governance: Ensure adherence to SLAs, KPIs, and contractual obligations for AMS delivery. Incident & Problem Management: Oversee...
Overview: Pyramid Systems is seeking a Information Technology (IT) Manager that is responsible for the strategic..., while supporting both internal operations and federal client delivery. The IT Manager oversees day-to-day IT operations, including...
Position Summary The Service Delivery Manager (SDM) will oversee the delivery of Application Management Services (AMS) for SAP... & Problem Management: Oversee resolution of critical incidents (P1/P2), root cause analysis, and preventive measures. Change...
Position Description : The Senior Manager, Service Operations oversees Serco North America’s frontline end-user... processes: Incident, Request, Access, Event, Problem, Change, Escalation/Notification, Customer Satisfaction (CSAT). Drive...
Interfaces with customers to provide the full spectrum of ITSM-related practices, including incident, problem, change... potential. Title and Summary Manager, Enterprise Operations (Audio / Visual) Who is Mastercard? Mastercard is a global...
a better working world. ServiceNow Consulting Manager - Strategic Portfolio Management (SPM) In the digital economy, it takes... to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Consulting Manager you'll play a leading...
Position Description The Senior Manager, Service Operations oversees Serco North America’s frontline end-user support...: Incident, Request, Access, Event, Problem, Change, Escalation/Notification, Customer Satisfaction (CSAT). Drive continuous...
you for your interest in joining our curious, passionate, hardworking team. Corgan is actively recruiting a dynamic IT Manager to join the..., and service availability Lead structured incident, problem, and change management practices. Set expectations for communication...
from any of our locations in RI, Iselin NJ, MA, Pittsburgh PA Role is not relocation eligible. Major Incident Manager Position Summary... and Key Requirements We are seeking a highly organized, decisive, and proactive Major Incident Manager to lead the...
a Service Desk Tools Project Manager to join our team at Patuxent River, MD. Must be a U.S. Citizen DoD Secret Clearance... required Non-remote (relocation incentive available) Our Service Desk Tools Project Manager will serve as the project lead...
Description Jeff Wyler Corporate office located in Milford, Ohio is "Now Hiring" an IT Help Desk Manager...! We are seeking a highly motivated and experienced IT Help Desk Manager to lead our technical support team. In this role...
Manager to lead the administration, optimization, and integration of business-critical applications within our IT Business... of Core IT Business Applications like a global ITSM solution. Drive initiatives for workflow automation, data modeling...
networks; we build communities. Job Summary: The Network Operations Center Manager provides direction, leadership.... Ensure an effective problem management process exist to remedy underlying situations that cause events and Incidents...
SUMMARY: The Senior Manager, IT Operations and Service Management is responsible for overseeing the delivery... processes including incident, problem, and change management Serve as the primary liaison between internal IT teams...
improvement. We are seeking an experienced IT Service Desk Manager to lead and develop our team of IT Support Specialists...+ years of experience in enterprise IT support, including 7+ years in a leadership capacity Strong knowledge of ITSM tools...