Management (ITSM) and user support, enterprise architecture or solution architecture, End User Computing (EUC) / endpoint...). Advanced understanding of device management platforms (e.g., Microsoft Endpoint Manager/Intune, Jamf, SCCM, Workspace...
Reporting to the Manager, Database Administration, the Senior Database Engineer will provide timely and quality... database design, development, maintenance, and problem resolution services for internal and external customers...
and problem-solving skills Detail-oriented and attention to quality Experience with ServiceNow ITSM, SPM, SAM ITIL, PMP... assists the Portfolio Manager in leading the day-to-day operations of the Office of the CIO. This is department defines...
concepts in understandable business terms Consults with business analyst/project manager to develop appropriate technical... on the ServiceNow platform including customization of applications such as ITOM, ITSM, and other custom apps. Experience...
is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards.... Familiarity with information technology service management (ITSM) principals preferred. Familiarity with medical terminology...
is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards... technology service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability...
. Some responsibilities may be performed remotely, at manager’s discretion. Monday - Friday: 8:00 am – 5:00 pm *PNC will not provide... sponsorship for employment visas or participate in STEM OPT for this position. Job Description Provides support and problem...
of an IT Segment Lead/Business Relationship Manager (BRM) for the SAS Segment is dynamic and influential. Acting as the... Additional Skills: Current/active TS/SCI security clearance Exceptional analytical and problem-solving abilities Project...
and problem-solving skills. Extensive experience working on production systems. Basic knowledge of Solaris, Linux, and Veritas... Manager (OEM13c). Strong background in patch/upgrade and release management across database, storage, and server components...
. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 12+ years... ability to architect, deploy, and manage enterprise-scale client engineering solutions. Strong analytical, problem-solving...
determination procedures in performing hardware problem analysis. Adheres to ITIL and ITSM practices. Remains current... of the Infrastructure Operations Manager. Essential Job Duties The following duties are normal for this position. The...
protocols, and customer service standards. Coordinate with the Operations Manager and Program Manager on incident reporting...: Strong leadership and team management skills. Advanced problem-solving and decision-making abilities in high-pressure environments...
The ServiceNow Administrator manages and supports the organization’s ServiceNow IT Service Management (ITSM) platform..., and knowledge management processes. The Administrator works closely with the Program Manager, Operations Manager, Quality Control...
. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications: 12+ years... ability to architect, deploy, and manage enterprise-scale client engineering solutions. Strong analytical, problem-solving...
to IT Call Center Manager and Problem Manager. Escalate complex technical issues to appropriate ITS teams when necessary... Technology Services unit and reports directly to the Service Desk Manager. As the first point of contact for IT support...
tools). Ensure adherence to ITSM best practices (incident, change, problem management) by configuring Jira Service...) projects, including issue types, workflows, screens, fields, and permissions. Administer Jira Service Management (ITSM...
ServiceNow platform, including core ITSM modules (Incident, Problem, Change, Request, CMDB). Perform regular system maintenance... of experience administering the ServiceNow platform. Strong understanding of ServiceNow modules, including ITSM, CMDB...
is must and preferred in ITSM and ITOM Product lines ITIL v3 certification Excellent analytical and problem-solving skills Excellent.../project manager to develop appropriate technical solutions. * Document and gain acceptance / approvals of selected final...
with teams to develop standardized workflows. Ensure accurate and timely updates to the ITSM ticketing system. Provides on-call.... Problem Solving: Ability to address varied problems, requiring analysis or interpretation of the situation using direct...
ServiceNow ITSM for incident, change, and problem management. Strong understanding of Linux-based backup strategies, disaster... expertise, experience in public cloud, a strong understanding of managed services operations, and a proactive, problem-solving...