of other Information Technology staff Solve technical issues and/or investigate elevated issues by confirming the validity of the problem... to management Utilize ServiceNow (Supplier's dedicated technicians) or Supplier's ITSM System (Supplier's dispatch...
of other Information Technology staff Solve technical issues and/or investigate elevated issues by confirming the validity of the problem... to management Utilize ServiceNow (Supplier's dedicated technicians) or Supplier's ITSM System (Supplier's dispatch...
of other Information Technology staff Solve technical issues and/or investigate elevated issues by confirming the validity of the problem... to management Utilize ServiceNow (Supplier's dedicated technicians) or Supplier's ITSM System (Supplier's dispatch...
of other Information Technology staff Solve technical issues and/or investigate elevated issues by confirming the validity of the problem... to management Utilize ServiceNow (Supplier's dedicated technicians) or Supplier's ITSM System (Supplier's dispatch...
capacity performance and availability reports. Maintain incident/problem/change management records in ITSM tools... opportunities to all and values diversity. © 2025 Wipro Limited × Cookie Consent Manager When you visit any website, it may...
Exceptional analytical and problem-solving abilities Project Management certifications or experience Experience with ITSM tools... Business Relationship Manager (BRM) for the TCOM Sector within the CS Segment is a dynamic role. They act as the strategic...
and the network equipment (IT closets, WiFi…). Double reporting: To the IT Manager, for all IT related questions..., escalations and status reports To the onsite Retail Operations Manager of the flagship store, for day-to-day and tasks...
years proven experience as an Incident and/or Major Incident Manager, Process Owner or in a similar role within a SaaS... procedures, creating process flow and determining the metrics to measure the performance. Works with the ITSM Center...
, available, reliable, recoverable, and scalable. The position works closely with the Manager of Infrastructure and other IT / business... and software, conference room technology, enterprise print service, visitor management platform, IT Service Management (ITSM...
details on this position. Your role in our mission Incident Manager for Cloud Computing is responsible for identifying, analyzing... of strong analytical, problem-solving, and communication skills to effectively lead during critical situations Lead the incident...
details on this position. Your role in our mission Incident Manager for Cloud Computing is responsible for identifying, analyzing... of strong analytical, problem-solving, and communication skills to effectively lead during critical situations Lead the incident...
, customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM... and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level...
, customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM... and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level...
, customer education and service related requests. Collect all details pertaining to the issue or request and enter into the ITSM... and troubleshoot problems reported during shift. Provide a resolution to problem whenever possible or escalate to the next level...
and problem-solving skills, with a demonstrable track record of translating complex technical data into clear, concise... statistical modeling applied to cybersecurity data for predictive analytics. Familiarity with ITSM platform administration...
is supporting a growing Federal contract with proven capabilities in cybersecurity. We are seeking a skilled Program Manager... management and resolution. Problem management and resolution. Service request management and fulfillment. Monitoring and event...
, problem, and change management. This role requires a deep understanding of ITSM frameworks to optimize service delivery..., we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As an ITSM...
as both the Azure operations lead and the continuity deputy to our Program Manager - taking ownership of cloud reliability... system patching, optimization, and post-incident reviews. 🔹 Program Continuity & Support -Act as Deputy Program Manager...
requests, events occurred, and resolutions in the ITSM. Provide timely and efficient follow-ups to user incidents or questions... support on a rotation basis to support business needs. Build rapport and elicit problem details and requirements from non...
as both the Azure operations lead and the continuity deputy to our Program Manager — taking ownership of cloud reliability... patching, optimization, and post-incident reviews. Program Continuity & Support -Act as Deputy Program Manager, shadowing...