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Keywords: ITSM Problem Manager, Location: USA

Page: 14

Principal Product Success Manager

better for everyone. Job Description This is a unique opportunity to serve as a highest tier ITSM product expert and lead our strategic customers on the path of adopting... our newest innovation while ensuring they are getting value from our products. As a member of the ITSM Product Excellence team...

Company: ServiceNow
Location: Santa Clara, CA
Posted Date: 20 Sep 2025

Senior Manager, Product & Engineering - Gainsight

projects. Strong organizational and problem-solving skills, eagerness to learn and attention to detail. Strong communication... certification Familiarity with ServiceNow or a similar ITSM tool Familiarity with CI/CD pipelines and test automation tools...

Location: USA
Posted Date: 20 Sep 2025

Corporate Development and IT Strategy Manager - TEMPO

of creating and delivering high-impact presentations to senior leadership 5. Strong analytical and problem-solving capabilities... portfolio management tools and methodologies 11. Knowledge of IT service management (ITSM) platforms and tools 12...

Company: Truist
Location: Atlanta, GA
Posted Date: 28 Aug 2025

IT Service Delivery Manager

best practices to optimize efficiency and effectiveness. Incident and Problem Management: Lead the resolution of major incidents... service management frameworks and best practices. Experience with ITSM tools and platforms. Leadership Skills: Proven...

Company: Pacific Life
Location: Newport Beach, CA
Posted Date: 22 Aug 2025
Salary: $121770 - 148830 per year

Infrastructure Manager Sr (End User Engineering)

, deployment and management of a complete end-user computer fleet Understanding of ITIL concepts for incident, problem and change... management Utilization of ServiceNow (or similar ITSM) for service management, automation and service optimization Exemplary...

Posted Date: 15 Aug 2025

IT HelpDesk Manager

prompt, professional, and consistent support for end users. Oversee the incident, request, and problem management processes..., Request Fulfillment, Problem Management, Change Management, and Knowledge Management. Drive continual service improvement...

Company: ISCO
Location: Louisville, KY
Posted Date: 15 Aug 2025

Program Manager - Enterprise Platforms

, ITSM, and enterprise-wide planning. Possess a strong understanding of Apptio's Technology Business Management (TBM.... Ability to thrive in complex, ambiguous client environments, demonstrating strong analytical, problem-solving, and decision...

Company: Praecipio
Location: USA
Posted Date: 08 Aug 2025

Service Desk TSA

Position Overview Under the direct supervision of the IT Support Manager, the Corporate Technical System... Database (CMDB) and ensure compliance with asset lifecycle policies. Utilize the ServiceNow ITSM tool to monitor, assign...

Location: Auburn, WA
Posted Date: 10 Oct 2025

Technical Lead - PostgreSQL

, Autosys Experience in automation and enterprise tools like Splunk, Sitescope Working knowledge of ITSM / ITIL processes... with strong production support mind-set Strong analytical and problem-solving skills Effective Communication - Clear, Concise Ability...

Company: Wipro
Location: Pennington, NJ
Posted Date: 10 Oct 2025
Salary: $60000 - 135000 per year

Epic Care Analyst II - Willow Ambulatory

is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards... service management (ITSM) principals preferred. Familiarity with medical terminology and workflows preferred. Ability...

Company: Parkview Health
Location: Fort Wayne, IN
Posted Date: 10 Oct 2025

Epic Care Analyst II - Beaker

is a key function of the position. Proposes solutions to team leader and manager surrounding documentation standards... as a generalist or Microbiologist preferred. Familiarity with information technology service management (ITSM) principals preferred...

Company: Parkview Health
Location: Fort Wayne, IN
Posted Date: 10 Oct 2025

Sr. Specialist, SCCM & Desktop Engineering

Engineer & support corporate desktop Windows configurations Understand Microsoft Configuration Manager Operating System... Microsoft Configuration Manager Deep understanding of SCCM infrastructure roles Cloud Management Gateway Deep understating...

Company: MSD
Location: Rahway, NJ
Posted Date: 10 Oct 2025
Salary: $114700 - 180500 per year

Field Support Tech Lead

in for the Supervisor/Manager as needed. Drives high customer satisfaction and ensures services align with BILH's needs. 2... ITSM ticketing system Competencies: Decision Making: Ability to make decisions that are guided by precedents, policies...

Posted Date: 10 Oct 2025

IT Help Desk Specialist

Level IT support at Tricentis might be perfect for you. In this role, you will be a resident problem-solver, providing... and Mac users. This position reports to the Manager of End User Support and will utilize chat, email and self-service based...

Posted Date: 09 Oct 2025

Associate Systems Engineer

, and updates regularly automation scripts and automations in the ITSM tool related to job functions and tasks. · Actively.... · Completes other duties as assigned by manager or technical team lead. Competencies, Knowledge, Skills and Abilities...

Posted Date: 09 Oct 2025
Salary: $70000 - 80000 per year

Technical Help Desk Analyst

including planning for deployments, communication and problem tracking and resolution. Documents all actions in an ITSM issue... issues. Knowledge of imaging systems utilizing Microsoft System Center Configuration Manager (SCCM). Previous experience...

Posted Date: 09 Oct 2025

Specialist III, Technical Support

Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. Installs, configures, troubleshoots, and upgrades... and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI’s, Performance...

Location: Sarasota, FL
Posted Date: 09 Oct 2025

Administrator - L2

.com. Job Description: Job Description Role Description (Desktop Support) Performs Problem determination and resolution for End User Devices (including Equipment... to Authorized Users. Coordinates Incident and Problem resolution with other Towers, as applicable. Supports Authorized Users and End...

Company: Wipro
Location: Yardley, PA
Posted Date: 09 Oct 2025
Salary: $33000 - 76000 per year

End-User Compute Administrator

leading the migration from System Center Configuration Manager (SCCM) to Intune with support for Autopilot and White Glove... Infrastructure Library (ITIL) framework. Analyze incident trends to drive problem management initiatives, ensuring systemic issues...

Posted Date: 09 Oct 2025
Salary: $75000 - 82000 per year

Major Incident Process Owner

years proven experience as an Incident and/or Major Incident Manager, Process Owner or in a similar role within a SaaS... procedures, creating process flow and determining the metrics to measure the performance. Works with the ITSM Center...

Posted Date: 09 Oct 2025