). This position demands deep multi-cloud expertise, a strong understanding of managed services operations, and a proactive, problem..., ARM, or OCI Resource Manager. Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks and operational...
(ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change management processes. 4..., contributing to the shared knowledge base. 6. Participate in incident, problem, and change management processes, following ITIL...
. This is an ideal opportunity for someone who loves sports, is energized by problem-solving, and wants to grow their career in a dynamic...; escalate using ITSM platforms (e.g., Jira, ServiceNow) when needed. Proactively assess client needs and provide guidance...
). This position demands deep multi-cloud expertise, a strong understanding of managed services operations, and a proactive, problem..., ARM, or OCI Resource Manager. Use scripting (e.g., Python, Bash, PowerShell) to automate repetitive tasks and operational...
Management process. As a Problem Manager, 1)Ensure operational effectiveness and efficiency of Problem Management process. 2...)Work on Post Incident reviews/activities. As a Change/Problem Manager, work with tperson Technical Duty Officers...
Change Management process. As a Problem Manager, 1)Ensure operational effectiveness and efficiency of Problem Management... process. 2)Work on Post Incident reviews/activities. As a Change/Problem Manager, work with tperson Technical Duty Officers...
Change Management process. As a Problem Manager, 1)Ensure operational effectiveness and efficiency of Problem Management... process. 2)Work on Post Incident reviews/activities. As a Change/Problem Manager, work with the Technical Duty Officers...
, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure... within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance...
Change Management process. As a Problem Manager, 1)Ensure operational effectiveness and efficiency of Problem Management... process. 2)Work on Post Incident reviews/activities. As a Change/Problem Manager, work with the Technical Duty Officers...
Leader will provide the Government and Piers Service Delivery Manager accurate and timely status regarding task execution..., wireless connectivity, and ISP/OSP functions. Proficiency with ITSM/ticketing tools and asset management platforms used...
knowledge base. 8. Provide assistance in improving the incident, problem, and change management processes, following ITIL... and cloud environments. 4. Proficiency with IT Service Management (ITSM) tools such as ServiceNow, and familiarity...
Departmental and Epic ITSM/ITIL service and support processes including but not limited to issue, problem, asset, and time... Technology Service Management (ITSM) including change control, issue and problem management, and other service and support...
integrity. Knowledge of IT Service Management (ITSM) principles, including incident, problem, change, and asset management..., configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager...
of the organization’s operations. This role reports into the Manager – IT Production Control. The position requires... exercises and incident/change/problem management. Generate operational and performance dashboards using Kibana, Power BI...
, and Perl for automation and system management. Proficient in using ServiceNow ITSM for incident, change, and problem... of managed services operations, and a proactive, problem-solving outlook. The Linux Cloud Engineer will also participate...
integrity. Knowledge of IT Service Management (ITSM) principles, including incident, problem, change, and asset management..., and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change...
understanding of ITSM principles and tools like Service Manager or ServiceNow, along with knowledge of event-centric architecture...) and have experience in the healthcare or government contracting sectors. Beyond technical expertise, strong problem-solving skills...
to join our team and help us to: develop and handle ITSM Products and Other Core Modules of the platform like SecOps and IRM... possible propose alternative solutions to a problem whilst working collaboratively with other team members design and develop...
, and Perl for automation and system management. Proficient in using ServiceNow ITSM for incident, change, and problem... of managed services operations, and a proactive, problem-solving outlook. The Linux Cloud Engineer will also participate...
AND RESPONSIBILITIES Analyzes and resolves assigned incident and request tickets; documents problem resolution and communicates impact... to internal customers; identifies, documents, and escalates issues to other support functions. Utilizes our current ITSM tool...