, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives..., and support prioritization. Supports the NOC Manager, Enterprise Operations Manager (EOM), Critical Situation Manager (CSM...
Job Description: Overview Konica Minolta currently has an exciting opportunity for a Manager, GCS Client Experience... assets using multiple data sources and provide fleet reporting Owns Root Cause Analysis from end-to-end to develop problem...
Customer relationship. Manage key resources supporting Incident Response, Change Management, Problem Management, Operations... and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Candidates for this position are highly...
. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause... to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs) and metrics...
Engineer who will report directly to the Managed Services Security Operations Manager. In their role they will work closely.... Prioritize and address complex technical incidents and requests received through the ITSM ticketing system related...
an experienced manager with operational experience with the ability to direct the performance of resources that support critical... problem review and recommendations, and reports incident/service status via defined reporting forms, as requested Checks...
. Serve as the backup administrator for JAMF and Apple School Manager, and support onboarding and integration of identity... communication, organizational, problem-solving, and follow up skills. Ability to work independently and collaboratively...
support workflows and improve system management. Support the IT User Support Manager in maintaining and automating global... standards to improve global support maturity. Systems and Process Management: Maintain and update tickets in the ITSM...
Manager. This includes active participation in standard and Major Incident processes (i.e., active participation in standard... procedures and controls for problem prevention. Works on special projects of varying levels of complexity (e.g., converting...
Job Title: Technology Manager - Platform Solution Architect – Customer Service Management (CSM) (Pre-Sales) Location... as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. Ability to translate...
across all levels. The successful candidate will have strong time and task management, critical thinking and problem-solving skills...: Microsoft Configuration Manager (current branch), Microsoft Intune (Endpoint Manager), co-management, Entra ID (Azure AD...
, and configurations. Qualifications: Who You Are You have a Bachelor’s Degree in Information Technology, Computer Science, Manager..., and customization You have expertise in ITSM and ITOM modules; experience with CMDB and Asset Management You have experience...
, and configurations. Who You Are You have a Bachelor’s Degree in Information Technology, Computer Science, Manager or a related field... You have expertise in ITSM and ITOM modules; experience with CMDB and Asset Management You have experience with ServiceNow upgrades...
Job Title: Technology Manager - Platform Solution Architect – Customer Service Management (CSM) (Pre-Sales) Location... as a Solution Architect, SME, or Consultant with deep expertise in ServiceNow CSM and ITSM transformation. Ability to translate...