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Keywords: ITSM Problem Manager, Location: USA

Page: 10

Specialist III, Technical Support

Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. Installs, configures, troubleshoots, and upgrades... and administration of ITSM Tools, accuracy of information in ticketing system, and compliance to current & future KPI’s, Performance...

Location: Sarasota, FL
Posted Date: 09 Oct 2025

DevOps Lead - L1

experience (aware of ITSM Process and tools) - Workorder/Incident/Change/Problem management Strong SRE knowledge for handling... × Cookie Consent Manager When you visit any website, it may store or retrieve information on your browser, mostly in the form...

Company: Wipro
Location: San Francisco, CA
Posted Date: 09 Oct 2025
Salary: $60000 - 135000 per year

End-User Compute Administrator

leading the migration from System Center Configuration Manager (SCCM) to Intune with support for Autopilot and White Glove... Infrastructure Library (ITIL) framework. Analyze incident trends to drive problem management initiatives, ensuring systemic issues...

Posted Date: 09 Oct 2025
Salary: $75000 - 82000 per year

Major Incident Process Owner

years proven experience as an Incident and/or Major Incident Manager, Process Owner or in a similar role within a SaaS... procedures, creating process flow and determining the metrics to measure the performance. Works with the ITSM Center...

Posted Date: 09 Oct 2025

Administrator - L2

.com. Job Description: Job Description Role Description (Desktop Support) Performs Problem determination and resolution for End User Devices (including Equipment... to Authorized Users. Coordinates Incident and Problem resolution with other Towers, as applicable. Supports Authorized Users and End...

Company: Wipro
Location: Yardley, PA
Posted Date: 09 Oct 2025
Salary: $33000 - 76000 per year

Technical Lead - L1

.com. Job Description: Job Description Technical Lead L1 Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps... reliability and velocity. Practice sustainable incident response and blameless post-mortems. Take a holistic approach to problem...

Company: Wipro
Location: Missouri - Texas
Posted Date: 09 Oct 2025
Salary: $60000 - 135000 per year

SAP GRC and Cloud Security Specialist

and implement GRC Access Control. Assist project manager in security governance projects and manage daily security tasks... Adhere to the company’s procedure (ITSM, CHARM, etc.) for user management and role management. Meet the SLAs for incident...

Company: IT SAP
Location: Somerset, NJ
Posted Date: 08 Oct 2025

Sr Network Engineer

. Manager of IT Infrastructure, the Senior Network Engineer will work in conjunction with a global cross functional support team... · Work on incident and service request tickets from both end users and IT team escalations, in the ITSM ticketing system...

Company: Penumbra
Location: Alameda, CA
Posted Date: 07 Oct 2025
Salary: $143000 - 209000 per year

Windows Systems Administrator

, endpoint hardening, and incident/problem/change processes in Government ITSM tools BlueWater Federal is proud to be an Equal.../access services across complex/hybrid environments. Operate and maintain WSUS/Microsoft Endpoint Configuration Manager...

Posted Date: 05 Oct 2025

Technical Support Specialist

licenses in change management tool. Utilize and maintain the IT Helpdesk ITSM software for tickets, incidents, and problem... question/problem diagnosis and guiding users through systematic solutions in a service desk environment. Salary: Commensurate...

Posted Date: 05 Oct 2025
Salary: $45000 - 53700 per year

Network Operations Lead

, and IT service management (ITSM), guiding a team of engineers and coordinating with program managers, security teams... components, including access management, automation, and root cause analysis (RCA). Lead proactive monitoring, problem trend...

Company: Patriot, LLC
Location: Washington DC
Posted Date: 05 Oct 2025

Production Support Engineer III

knowledge base. 8. Provide assistance in improving the incident, problem, and change management processes, following ITIL... and cloud environments. 4. Proficiency with IT Service Management (ITSM) tools such as ServiceNow, and familiarity...

Company: Truist
Location: Atlanta, GA
Posted Date: 04 Oct 2025

Field Network Support Administrator

or network infrastructure environments Proficient in managing and resolving tickets within ServiceNow or a similar ITSM... problem-solving and communication skills * Must have Strong MS Excel skills Must be able to articulate successful diagrams...

Company: eXcell
Location: Richmond, VA
Posted Date: 03 Oct 2025

IT Asset Administrator

methodologies, ITIL/ITSM concepts and principles. Demonstrate knowledge of the principles, methods, processes, and applicable... and problem-solving skills with keen attention to detail. Utilizing excellent verbal, written and inter-personal communication...

Company: WinCo Foods
Location: Boise, ID
Posted Date: 03 Oct 2025

Field Network Support Administrator

or network infrastructure environments Proficient in managing and resolving tickets within ServiceNow or a similar ITSM... problem-solving and communication skills * Must have Strong MS Excel skills Must be able to articulate successful diagrams...

Company: CompuCom
Location: Richmond, VA
Posted Date: 03 Oct 2025

Senior IT Support Engineer

engineers and work closely with the IT Support Manager to implement process improvements and best practices. Participate... support, help desk, or application support roles. Strong problem-solving and analytical skills in troubleshooting IT systems...

Company: PSC Group
Location: Pasadena, TX
Posted Date: 03 Oct 2025

IT Help Desk Technician (Req #: 1198)

schedule provided by the Senior Service Delivery Manager. Follow Standard Operating Procedures (SOPs) for daily/weekly... documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting. Escalate...

Location: Athens, NY
Posted Date: 03 Oct 2025

RTC Administrator

and/or vendor. Follows ITSM processes for incident response, change management, and problem investigation. 20%--Ensures RTC... Professional experience working within ITSM framework processes (Change and Incident). Experience with maintaining support...

Company: Tech One IT
Location: USA
Posted Date: 03 Oct 2025
Salary: $55 - 60 per hour

IT Asset Administrator

methods, change control methodologies, ITIL/ITSM concepts and principles. Demonstrate knowledge of the principles, methods... Exhibit strong analytical and problem-solving skills with keen attention to detail. Utilizing excellent verbal, written...

Company: WinCo Foods
Location: Boise, ID
Posted Date: 03 Oct 2025

Public Multi-Cloud Windows Engineer

management. Proficient in using ServiceNow ITSM for incident, change, and problem management. Strong understanding of Windows... such as Terraform, CloudFormation, ARM, or OCI Resource Manager is a plus. Recommend and implement system optimization strategies...

Company: NTT Data
Location: Plano, TX
Posted Date: 02 Oct 2025