, RPA). Knowledge of ITSM, ITOM, HRSD, or CSM modules within ServiceNow. Familiarity with cloud technologies and data...
Extensive experience evaluating, interpreting, and integrating relevant data sources for the purpose of merging network attack... including performance monitoring and ITSM solutions Experience with Security Information Event Management platforms...
and succeed. Who are we Sovereign Cloud solutions assist organizations in complying with data privacy, residency... are a plus (must) High-level knowledge about SAP BTP and Integration Knowledge of Cybersecurity, FIPS, Data Privacy laws (preferred) Self...
and succeed. Who are we Sovereign Cloud solutions assist organizations in complying with data privacy, residency... are a plus (must) High-level knowledge about SAP BTP and Integration Knowledge of Cybersecurity, FIPS, Data Privacy laws (preferred) Self...
needs and have a broad organizational impact Utilize data analytics to track support performance, identify trends... Strong expertise in ITSM processes, particularly Incident, Problem, and Change management Proven project management skills...
. knowledge on Support ITSM Incident Management, Application Support & Upgrade Support Diagnosis and Resolution Experience on Java... like JCL, PROCS, TSO, ISPF, z/OS, IBM utilities Exposure on Cobol and SAS programming Mainframe data structures, ability...
Management: Maintain and enhance the ServiceNow CMDB, ensuring accurate and complete configuration item (CI) data. Monitor... data quality and support audit and compliance requirements. Software Asset Management (SAM): Configure and maintain SAM...
Experience with ITIL (Information Technology Infrastructure Library), Change Management and ITSM (IT Service Management..., key concepts and processes. Run reports to provide evidence of Service Level Agreements (SLA’s) and KPIs Perform data...