Position: ITSM Specialist Location: Toronto, ON (Hybrid) Duration: 7 Months Contract + Possible Extension... tools and data visualization e.g. PowerBI...
Position: ITSM Specialist Location: Toronto, ON (Hybrid) Duration: 205 Days Contract + Possible Extension...-making skills. Experience gathering data, performing analysis and building reports to support decision-making on project...
performance indicators (KPIs) and metrics for ITSM processes. Regularly analyze process performance data and generate reports... and services that unite our organization. What will your typical day look like? As an ITSM Senior Analyst joining our team...
performance indicators (KPIs) and metrics for ITSM processes. Regularly analyze process performance data and generate reports... and services that unite our organization. What will your typical day look like? As an ITSM Senior Analyst joining our team...
Description Seeking an experienced Data Center Operations Engineer to ensure environments run with precision... who thrives in high-availability environments. Must understand the full stack of data center infrastructure: Compute...
Policies, Data Loss Prevention (DLP) Azure Microsoft 365; SharePoint Permissions DNS, DHCP, and related network services... Familiarity with Microsoft Exchange and account provisioning Experience with ServiceNow or similar ITSM/ticketing systems...
and related tools for Data Centre Management and IT Operation functions (including ITIL, ITSM, and Change Management... security technologies (IPS/IDS, Firewalls, DDoS Protection, Anti-Virus, Server Patching, Web-Filtering, NAC, Data Loss...
(training, champions networks) and with ITSM/DevOps integration. Awareness of data platforms that often intersect with Copilot..., Microsoft Search, and integration patterns (Graph, SPFx, Power Platform). Define Copilot landing zones (governance, data access...
(training, champions networks) and with ITSM/DevOps integration. Awareness of data platforms that often intersect with Copilot..., Microsoft Search, and integration patterns (Graph, SPFx, Power Platform). Define Copilot landing zones (governance, data access...
: ServiceNow CMDB data model (CSDM) ServiceNow ITSM, ITOM discovery & Service Mapping ServiceNow Agile 2.0 ServiceNow... and troubleshoot with Business Analysts, Scrum Masters and Engineers. Must Haves: * 5+ year experience ServiceNow ITSM, ITOM...
and data mapping rules Essential -ensure it remains consistent with the ITSM strategy| SDLC process and ensure coordination... effective and timely on-boarding for Clients/users to our ITSM systems Plan and design effective end-to-end service management...
and traceable asset data. You're motivated by collective success. You will collaborate with ITSM, CMDB, Operations, CSDM... data population, and exposure to SCCM-SGC, and WorkspaceOne UEM integrations. You maintain CMDB relationships and data...
activities, and ensuring robust governance through ITSM processes. You will work closely with operations, security, and service... Coordination: Lead high-visibility change management activities through CAB and ITSM forums. - Modern Tooling: Utilize industry...
knowledge of systems and applications supported by the team including system components, functionality, interfaces, data flows... process/ITSM solutions – 3 years Certifications: Service Now Certifications Certified Systems Administrator (CSA...
of technical concepts to non-technical leadership Strong data driven decision making skills required for service performance... evaluation Nice to have: Certifications in CISSP, CISM, or CRISC Familiarity with ITIL/ITSM frameworks and best practices...
stability, reliability, and service excellence through proactive measures. Utilize a data-driven approach to enhance... for operational teams, leading incident response, problem management, and root cause analysis. Utilize a data-driven approach...
, and contributing knowledge and training data to reduce manual effort and improve efficiency. Supports technology change and service... accurate asset and service data, and contributing to continuous improvement and ITIL-aligned service management practices...
and data mapping rules Essential -ensure it remains consistent with the ITSM strategy| SDLC process and ensure coordination... effective and timely on-boarding for Clients/users to our ITSM systems Plan and design effective end-to-end service management...
and systems integrating with Salesforce, with an understanding of configuration and data migration through environments.... Advanced proficiency in Salesforce capabilities, including: Data Integrity: Building complex advanced formulas, validation...
architecture and data model o Copado for CI/CD usage o Apex, SOQL, Flows, Process Automation o Security model (roles, profiles... Management Monitor platform health, integrations, and data integrity Troubleshoot issues related to: o Apex, Flows...