Job Description The IT Service Management department is seeking an IT Service Management (ITSM) Process Analyst... Information Knowledge & Skills: 5 years of experience as an ITSM Process Analyst, Business Process Analyst or Business...
and experience both within a process area and IT Service Management tools Must have a strong knowledge of ITIL processes and project... both within a process area and IT Service Management tools Skills, Licenses & Certifications Ability to remain flexible and adapt...