outstanding customer service. HOW A TECHNICAL SUPPORT SPECIALIST WILL MAKE AN IMPACT Use your a working knowledge of office... Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure...
+ years of experience in Help Desk support and/or networking. – Customer service and/or support experience working in a Help... Desk, Service Desk, or Call Center environment is preferred. – Degree or equivalent work experience. – Experience working...
responsibilities of a Service Desk Technician and Mission IT Operator, delivering both customer-facing support and direct operational... education. Minimum 3 years of experience in Help Desk support, IT service desk, or systems administration roles. Proven...
a Jira Service Desk ticketing queue for tracking system and tenant issues through resolution Configure and use state-of-the... Hat Enterprise Virtualization, and/or VMWare) Experience using a ticketing system (e.g. Jira Service Desk, Remedy...
in lieu of formal education. Minimum 3 years of experience in Help Desk support, IT service desk, or systems...-critical government organization operating in a 24x7 environment. This role combines the responsibilities of a Service Desk...