, track, and resolve support tickets using the incident management system. Document issues and resolutions to expand the IT...Overview IAC is seeking a proactive and customer-focused IT Support Analyst to provide high-quality technical support...
using SQL and Microsoft Excel. - Troubleshoot reported software issues and perform incident management. IT PROJECT..., tunnels, streets, sidewalks, and highways. The NYC DOT IT & Telecom division is an award-winning team leading business...
Overview: POSITION TITLE: IT Infrastructure Engineer REPORTS TO: Director, IT Infrastructure Operations... extremism and battling bigotry wherever and whenever it happens, ADL works to protect democracy and ensure a just and inclusive...
worldwide and over 175,000 developers joining MongoDB every month, it's no wonder that leading organizations, like Samsung... to ensure efficiency and effectiveness. ITIL Best Practices and Incident Management: Collaborate with the Operations Senior...
) is the IT division within HPD. The Office of HPD Tech leads the agency's effort to transform HPD through technology... supervision of the IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will be responsible...
Operations to oversee and optimize the performance of its IT service teams. This role will lead efforts to improve incident... Manager, IT Service Operations for our direct client located in New York. ACT Consulting is a U.S. owned and operated...
opportunities for equitable growth. Your Team: Housing Preservation & Development Technology (HPD Tech) is the IT division... and Release Management, Web Application Suites, APIs, Batch jobs, and other IT Support Requests. Also, you will be responsible...
, and DevOps/SRE on production readiness, incident response, and runbooks. Deliver clear documentation, handover materials... discipline: observability (logging/metrics/tracing), incident management, and change control in regulated environments...
Hello Professionals, This is Meba Laitstep from NYC IT Inc. I am writing to you regarding the Senior Software... Incident Management. · 1 year of experience working with ServiceNow Asset and Inventory Management. Certifications...
service skills across a dynamic IT environment. Key Responsibilities: Provide hands-on support for desktop/laptop hardware.../10 OS and Microsoft Office suite. Knowledge of Active Directory and ITIL processes (Incident, Change, Problem...
Vice President, IT Audit Project Leader At BNY, our culture allows us to run our company better and enables employees... of something extraordinary. We’re seeking a future team member for the role of Vice President, IT Audit Project Leader...
). Review adherence to IT risk management frameworks, policies, standards, and issue management processes. Test and validate... key controls related to IT governance, risk, and compliance across first and second lines of defense. Partner...
monitoring, risk analysis, incident management, vulnerability management and automation of security processes. Trains IT team... business. Develops security solutions and communicates with internal and external parties. Participates in incident response...
and forwards it to the assigned Patient Relations Specialist for resolution. Job Responsibilities: Greets and welcomes... pertaining to those rights. Identifies and escalates any inquiries, complaints or incident reports that may become a potential...
. - Assist with data analysis and determining trends as it relates to existing buildings. - Support Existing Buildings... Compliance cross training, incident support, special assignments, and project management. REMOTE WORK: This position may...
and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations.... Provide subject matter expertise during audits, incident response, and security investigations....
requirements of the position. Responsibilities may also include serving a role within the Incident Command System to support the... the minimum qualifications of the title for which they apply. At a future date, it is expected employees hired under NY...
services department managers. Review correspondence from guests and incident logs and direct staff according to information... – Only Excellence – Stay Nimble - Own It About Us : HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate...
and remote monitoring & management (RMM) systems to provide proactive monitoring, automated remediation and intelligent incident... and Terraform) to automatically provision, manage and remediate infrastructure. ServiceNow & incident management integration...
communication between the workers, HMS 2 and management. Responsibilities may include serving a role within the Incident Command... for which they apply. At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted...