, Technical Support Representative, IT Helpdesk, Quality Analyst, RTA, RA/ Team Leader IT fresh graduates...Responsible for: The Non Voice Customer Support role involves handling customer inquiries and issues via online...
: Confidently step into any customer ticket-new, escalated, or mid-thread-and resolve it correctly. Serve as the final escalation... high-volume email-based support for a U.S.-based e-commerce brand. Extensive hands-on ticket experience - not removed...
Manage helpdesk ticket queue and escalations for the Windows support team Provide strategic guidance on infrastructure... improvements and technology adoption Collaborate cross-functionally to align IT infrastructure with business needs Evaluate...
inconsistencies or errors to senior admins or team leaders. Submit IT Helpdesk requests and ServiceNow tickets (e.g., hardware issues..., password resets, access issues). Track ticket numbers and assist in following up with the IT support team if tickets remain...
. Cross-Team Collaboration Partner with the helpdesk and IT team on ERP/CRM-related tickets and user support. Collaborate... Job Description Business users trust ERP and CRM systems as reliable tools that support daily operations. System workflows and configurations...
with WiproâÂÂs Service Desk objectives ͏ Do 1. Be responsible for primary user support and customer service a. Respond... if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised...
semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented... Helpdesk ticket; moving to workflow), track progress, and maintain PIR health across all sites-operating within a strict maker...
Technical is responsible for the installation and configuration of the systems and maintenance allocated to support Security...; and support of operations staff in executing, testing and maintaining the security technology solutions. The Technician, Security...
is looking for a confident and empathetic Customer Service Agent to join our client support team. This position is ideal for an intelligent, self...; it's about actively listening, diagnosing client needs, and managing inquiries with professionalism and care...
to support our broker network and create next-generation thinking, systems, and technologies that will drive the insurance sector..., permanently evolving IT environment. You will work in close cooperation with our colleagues from the HQ security team in Sydney...
our JOB PURPOSE/MISSION/SUMMARY: The Supplies Helpdesk Specialist (Voice & Non-Voice) is responsible for the end-to-end fulfillment..., and clients, delivering exceptional customer service and operational efficiency. Geo based support with teams operating on EMEA...
and development programs and helpdesk management. Moreover, the role provides assistance on Learning Management System (LMS...), authoring tool, technical support, and reporting to subject matter experts, stakeholders, and learners. Responsibilities...
and frequent investigations to ensure systems remain compliant. Providing helpdesk support to the rest of the organization... impact/downtime. Providing daily operation support, education and troubleshooting for software issues, errors and downtime...
experience in similar product or incident management support role - Technical & Helpdesk Support or equivalent... a more diverse and inclusive workforce. Not only is it our responsibility to do better, but we also need representative voices...
Support) Headcount: 1 Non-Negotiable: Previous IT Service Desk or Helpdesk Support Experience Minimum of 2 years' experience... being taught, whether it's software applications, hardware systems, processes, or other technical domains. Technical Support...
, firewalls, and VPNs to ensure secure, reliable connectivity across all company sites. Provide Tier 3 support for global helpdesk... Operational Support Act as onsite technical hands for IT and engineering teams, assisting with hardware installations, equipment...
with WiproâÃÂÃÂs Service Desk objectives ͏ Do: Be responsible for primary user support and customer service... if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised...
, holidays, 24/7 Support) Headcount: 1 Non-Negotiable: Previous IT Service Desk or Helpdesk Support Experience Minimum of 2 years...: *Do you have previous experience in IT Service Desk or Helpdesk Support *Do you have knowledge of the key performance indicators (KPIs...
Technology Department in IT helpdesk and support, IT infrastructure, web designing, web development, web update and maintenance... and reports generation, and other technical and data analytics related work. WHAT WILL YOU DO? IT Helpdesk and Support Leads...
from https://blog.mega.io/ and https://mega.io/about About the role As a Helpdesk Support Technician, you will be the primary... is imperative. About you Having worked in a similar Helpdesk/Support team previously, or in a technical customer service role...