.** Position Summary: As part of the Commercial Operations department, the Customer Care Manager – Brazil is responsible... driving team engagement and performance, recruiting and developing staff, overseeing daily operations, and working closely...
! You will play a key role in driving the performance and evolution of our Service Delivery operations, going beyond operational... and cost, ensuring data accuracy and accountability. Lead the execution and tracking of incentive and recognition campaigns...
and strategic CX & Relationship Director to join our CX Service Operations team. This role will lead the Quality Assurance (QA... standardization and innovation. Additionally, this role will lead the Critical Channels team, which manages high-visibility and high...