Position Summary: Horatio is seeking an enthusiastic and results-oriented Training Specialist with advanced English... and customers. This candidate will play a key role in supporting Horatio’s rapid growth by delivering solutions to improve...
Position Summary: Horatio is seeking to hire an RTA (Real-Time Analyst) to join the Workforce Management team. The...
Position Summary: Horatio is looking for a highly energetic Quality Assurance Specialist. This person...
Job Description As a Customer Success Manager at Horatio, you are the dedicated partner for our small to mid-sized.... Champion the client voice across Horatio, ensuring product and service alignment with real customer needs. Engagement...
Position Summary: We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insuran...
Position Summary: We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insuran...
Position Summary: We are seeking a highly motivated and experienced Patient Care Representative to join our team. This role is crucial in managing patient inquiries with genuine empathy, qualifying prospects, and coordinating with insuran...
Position Summary: We are looking for a Junior Support Engineer to provide first-line technical assistance to our clients. You will work closely with the Solutions and Engineering teams to resolve client inquiries, troubleshoot technical i...
Position Summary: To apply for a Team Lead position, you should have at least 3 years of experience as a Supervisor, Team Lead, or equivalent within the BPO industry. We are seeking an individual with hands-on experience in process improv...
The Data & Software Engineer Manager is responsible for leading the design, implementation, and maintenance of our data warehouse infrastructure on the AWS platform. As a Data & Software Engineer Manager, you will be responsible for managin...
Position Summary As an Operations Manager, you will be responsible for the smooth functioning of your teams. This includes supervising daily support operations, handling critical escalations, and collaborating with internal teams to achie...
Position Summary: We are seeking an experienced and innovative Shopify eCommerce Specialist to join our digital team. The ideal candidate will be responsible for the maintenance and optimization of our multiple Shopify store platforms, en...
Job Overview We are seeking an enthusiastic and dedicated Customer Experience Specialist proficient in French and English to join our dynamic team. In this role, you will provide high-quality customer service to our global client base, as...
We are hiring a Customer Success Specialist to manage client accounts for long-term success. This role involves daily account management, generating reports, conducting onboarding calls, and basic troubleshooting. You will collaborate with ...
Overview of the role: At HireHoratio, we are seeking a detail-oriented Data & Product Support Analyst to join our team. This role is responsible for building, maintaining, and optimizing reporting focused on Customer Experience metrics, e...
We are seeking a proactive and adaptable Customer Service Representative to join our growing team. In this role, you'll provide exceptional support across multiple communication channels—including phone, chat, and email—while assisting user...
Position Summary We are seeking an experienced Zendesk Administrator with a strong technical background to lead the configuration, optimization, and integration of our Zendesk instance. The ideal candidate will be responsible for managing...
The Training Manager is responsible for improving the productivity of the organization's employees. This position assesses New clients' developmental needs to drive training initiatives and identifies and arranges suitable training solution...
Summary Our Recruitment Specialist will manage all aspects of coordination and logistics within the recruiting process, including maintaining the candidate pipeline status, keeping updated candidate records, communicating with applicants, ...