a technical helpdesk (you’ve done the hard yards) Experience with support tools and ticketing systems (you know your way...
their team runs lie a finely-tuned machine. Keep an eagle eye on the support queue. Assign cases like a traffic cop... (or equivalent wizardry) Minimum 2-3 years leading a technical helpdesk (you’ve done the hard yards) Experience with support tools...
Manager to lead a Tier 1 team responsible for 24/7 monitoring of IT systems, security platforms, and operational...IT Helpdesk Manager ICT Cape Town - Western Cape - South Africa We are seeking a skilled and resilient Control Room...
WHAT IS YOUR ROLE As a Team Lead (Shift Lead), you are responsible for executing processes defined by the client or management... our core values: Curious, Dynamic, and Authentic. WHAT WILL YOU DO Team Leadership: Supervise and lead a team of team...
with OPERATIONAL EXCELLENCE At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Team Lead (Shift..., Dynamic, and Authentic. WHAT WILL YOU DO Team Leadership: Supervise and lead a team of team members during the assigned...
inefficiencies, and automate the repetitive stuff Team Physician: Lead daily standups, manage shift rotations, and keep your team... Your Medical File: 3-year IT or business-related degree/diploma 2–3 years leading a technical support/helpdesk team Experience...
inefficiencies, and automate the repetitive stuff Team Physician: Lead daily standups, manage shift rotations, and keep your team... Your Medical File: 3-year IT or business-related degree/diploma 23 years leading a technical support/helpdesk team Experience...
You Are: Must be able to lead and work in a team environment. Ability to multitask. Excellent organisational and interpersonal skills... on innovation, customer success, and a dynamic work culture where every team member is empowered to excel. The Role Your Next Big...
-based rota covering hours between 10 am-10 pm UK time, 7 days a week Reports To: Customer Support Lead Salary Range...: Supporting both B2C and B2B customers Exposure to hardware or mobile app-based products Familiarity with CRM or helpdesk...
interruptions. Use helpdesk/ticketing platforms (e.g., Freshdesk or Mantis) to track, document, and manage support interactions... administrative workflows including generating client quotes, tracking lead responses, and scheduling planned upgrades or renewals...
interruptions. Use helpdesk/ticketing platforms (e.g., Freshdesk or Mantis) to track, document, and manage support interactions... administrative workflows including generating client quotes, tracking lead responses, and scheduling planned upgrades or renewals...
with CRM, helpdesk, and SaaS resellers (think Salesforce, Zoho, Zendesk, Freshworks, HubSpot) and selling their unified... lifecycle from lead to close. Conduct client presentations, needs analysis, and solution design in collaboration with pre-sales...
: building strong partnerships with CRM, helpdesk, and SaaS resellers (think Salesforce, Zoho, Zendesk, Freshworks, HubSpot... Build a robust personal sales pipeline and manage the full sales lifecycle from lead to close. Conduct client presentations...
Relationships Internal: All Mirage employees, FM Department, Procurement, Helpdesk, Store External: Suppliers, Tenants.... Strong judgment, decision-making, and analytical ability. Team management, leadership, and staff development skills. Effective...
Relationships Internal: All Mirage employees, FM Department, Procurement, Helpdesk, Store External: Suppliers, Tenants.... Strong judgment, decision-making, and analytical ability. Team management, leadership, and staff development skills. Effective...
interruptions. Use helpdesk/ticketing platforms (e.g., Freshdesk or Mantis) to track, document, and manage support interactions... administrative workflows including generating client quotes, tracking lead responses, and scheduling planned upgrades or renewals...
Reports To: Operations Manager / Team Lead Work Environment: On-site Working Hours: Standard business hours... teams and external partners. Key Relationships Internal: Operations teams, Tracking desk, Helpdesk, Sales, Management...
and solutions-focused Customer Support Manager to lead and scale their support function. This role exists to ensure customers... Customer Support Manager will be responsible for motivating, supporting, and developing a high-performing team, refining...
technology company is seeking a proactive and solutions-focused Customer Support Manager to lead and scale their support function..., and developing a high-performing team, refining processes, and driving collaboration across departments to elevate the overall...