Our client, a professional financial services organization, is seeking a Help Desk Technician to provide Tier 1–2... of professional experience in a Help Desk or IT Support environment (Tier 1/2). Hands-on experience supporting Microsoft 365...
Help Desk. The agent provides initial troubleshooting, incident resolution for routine issues, and ensures accurate logging... hardware, software, or procedures are introduced. Support Help Desk utilization tracking and provide feedback for process...
). They are critical in bridging the gap between initial help desk triage and Tier 3 engineering support. Key Responsibilities · Incident... issues that require desk-side intervention, and ensure timely service delivery per Service Level Agreements (SLAs...
1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering...; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical...
1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering...; and management of escalation across all tiers. Position Description: The Tier 2 Help Desk Specialist provides advanced technical...
. Incident Management: Accurately log, categorize, prioritize, and track all support requests and incidents using the help desk.... Qualifications Experience: 1+ years of experience in a help desk, IT support, or similar customer service role. Technical...
demand. Essential Duties and Responsibilities include, but are not limited to the following: Provide tier 1 Help Desk..., we are looking for like-minded individuals to help us build a new kind of logistics company...one that makes customers' lives easier and plays...
-specific tools. Assist with hardware installations, upgrades, and configurations. Respond to user requests through help desk...). Two+ years of experience in IT support, help desk, or related technical role. Relevant certifications (CompTIA...
preferred. Minimum 2 years of experience in IT support, systems administration, or help desk environment. Proficiency... OVERVIEW: BlueStar Resort & Golf is seeking an experienced and service-driven IT Systems & Support Technician to support the...
preferred. Minimum 2 years of experience in IT support, systems administration, or help desk environment. Proficiency... OVERVIEW: BlueStar Resort & Golf is seeking an experienced and service-driven IT Systems & Support Technician to support the...
more accessible for the patients who need it most. Through our proven Shields Performance Platform, we help drive the financial...: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician...
. We are looking for a Desktop & Cloud Services Service Desk Technician to provide on-site and remote support for our clients. If you are passionate... where we provide everything from general help desk support to EMR Implementation and Network Design and Setup...