A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open... with other teams or departments to resolve user problems Prior Help Service Desk or Desktop Support experience required; One year...
to chat inquiries. Help desk tickets closed within prescribed service level agreements. Follow-up communications delivered... (the primary care provider) to the AristaMD specialist who will respond to the request. The Care Coordinator is responsible...
sharing. Provide Tier I support answering the help desk phone line and email for all incoming service requests; includes the... by providing remote software system support; identifying system improvements; upgrading, installing, and configuring systems...
with Virtual desktop environments and Thin Clients via Dell Wyse console is a plus. Experience providing remote support... and utilizing remote support tools. Support common IT Desktop applications such as Microsoft Office, Office 365, Teams\Zoom, Adobe...