Duties: 1. General IT Support Assisting help desk teams with non-cloud-related technical issues Troubleshooting.... In addition to hands-on tier 3 helpdesk support, this position often mentors junior developers, contributes to architectural...
provided in the agency DAI Help Desk SOP to ensure issues that require escalation to the DAI PMO (DLA) help desk follows the... Formulation SME Analyst with an active Secret Clearance to support KET and our government customer in Alexandria, VA...