mapping tools (e.g., Clarity,), and A/B testing platforms. Experience with CRM tools, Gorgias, and other DTC eCommerce tools...
Do Lead Operations: Manage order flows (Shopify, NetSuite, Salesforce, Gorgias, Loop Returns), escalations, and service KPIs...
, Salesforce, Gorgias, Loop Returns), escalations, and service KPIs. Own Salesforce Rollout: Drive setup, customization...
with Gorgias and Recharge preferred. Customer-First Mindset: Deep empathy for customers, with a strong bias for action to resolve...
-on, problem-solving mindset with excellent judgment Experience with tools like Gorgias, Zendesk, or similar Familiarity...