like JIRA, Confluence, and Productboard. Preferred Experience: Direct experience with Amazon Connect, Avaya, Genesys...
in telephony systems, set ups and associated software- (I.E. AWS, inContact/NICE, Genesys, Verint, etc.) Expert/Guru competency...
with contact center telephony and routing platforms (Genesys, Amazon Connect, etc.). Experience in data analysis and querying...
and influence the evolution of the contact center's current Genesys architecture with a focus on crafting an infrastructure...
, Email, etc.). Hands-on experience integrating OSvC with COTS platforms and cloud telephony systems (Genesys, IVR, SMS, CTI toolbar options...
of development and Implementation experience with Genesys contact center solutions On-premise and Cloud Configure and troubleshoot... Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience...
(Five9, Genesys, NICE inContact, Amazon Connect, Talkdesk, etc.) Previous experience in a Contact Center Manager, Support...
for ensuring the smooth operation, optimization, and overall health of the Genesys Contact Center CX platform.... Your will troubleshoot Genesys Cloud CX platform issues, CRM platform integrations, analytic applications, and collaborating with team...
with experience in Contact Center as a Service (CCaaS) platforms like Genesys Cloud, and a solid background in AI, ML...
digital transformation within customer & citizen experience representing solutions from AWS, Google, Microsoft, Genesys...
within customer & citizen experience representing solutions from AWS, Google, Microsoft, Genesys, Zendesk, Salesforce, ServiceNow...
with forecasting/scheduling software (experience in Calabrio & Genesys is preferred); has experience in spreadsheets with intermediate...
with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact... (e.g., Genesys, Amazon Connect, Five9) PREFERRED QUALIFICATIONS - AWS experience preferred, with proficiency in a wide...
with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact... (e.g., Genesys, Amazon Connect, Five9) PREFERRED QUALIFICATIONS - AWS experience preferred, with proficiency in a wide...
with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact... (e.g., Genesys, Amazon Connect, Five9) PREFERRED QUALIFICATIONS - AWS experience preferred, with proficiency in a wide...
center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce...., Genesys, Amazon Connect, Five9) PREFERRED QUALIFICATIONS - AWS experience preferred, with proficiency in a wide range...
center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce...., Genesys, Amazon Connect, Five9) PREFERRED QUALIFICATIONS - AWS experience preferred, with proficiency in a wide range...
center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce...., Genesys, Amazon Connect, Five9) PREFERRED QUALIFICATIONS - AWS experience preferred, with proficiency in a wide range...