with workforce management platforms (e.g., NICE, Verint, Genesys) and strong proficiency in analytical tools (Excel, SQL, Tableau...
terms to large and small audiences. Proficiency with call center management systems (e.g., Genesys, NICE, Zendesk...
someone successful in this role (not required): Knowledge of the ServiceNow Platform Knowledge of the Genesys phone system Project management...
tools like HFSS, Genesys or ADS. Design, test, and verify products, concepts, specifications, devices, and systems...
, and integration strategies for major EHR and CTI platforms (Epic, Cerner, Genesys, Cisco, etc.). Represent Hyro as a clinical thought... platforms (Epic, Cerner, CTI/CCaaS such as Genesys/Cisco, CRM, or digital engagement tools) with a deep understanding...