Strong experience with Genesys Integration Platform Major Framework components include Configuration Server..., Configuration DB, Stat Server, Interaction Concentrators ( ICON ), Solution Control Servers ( SCS ), Message Server, Genesys...
. DS Technologies Inc is looking for Genesys Platform Engineer – Pure Engage (On-Prem) role for one of our premier clients. Job Title...: Genesys Platform Engineer – Pure Engage (On-Prem) Location: Onsite – Phoenix, AZ Position Type: Contract Only W2 Position...
, Field Services Management, Axway, EDI and Genesys. - Agile & SAFe Practice Leadership: Champion, implement, and mature...
, Field Services Management, Axway, EDI and Genesys. - Agile & SAFe Practice Leadership: Champion, implement, and mature...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale projects, providing expert technical... guidance, and mentoring engineering teams. The ideal candidate will have deep expertise in Genesys Cloud architecture...
, skilling, and vacation management. 1-2 years of direct experience working with WFM platforms (Verint, IEX, Genesys WFM... working with ACD platforms (Avaya, Five9, Genesys, etc.) Demonstrated analytical, planning, and communication skills...
modeling (ADS, Genesys, Spice, etc.) Use of laboratory measurement tools (spectrum analyzer, oscilloscope, vector network...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...
in Contact Center technologies, with deep knowledge of Genesys (InfoMart, GAAP, GIDB, SpeechMiner) and hands-on experience...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...
Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS) or equivalent...
tools: Mentor DX Designer or equivalent. High Frequency Structure Simulator (HFSS) or equivalent. SystemVue/Genesys...
Background working on call center applications Experience with Genesys or AI platforms Exposure to voice analytics...
and technical guidance to junior members of the network engineering team Skills: Mandatory Skills : Genesys Contact-Center, HP...
Frequency Structure Simulator (HFSS) or equivalent SystemVue/Genesys or equivalent Advanced Design System (ADS...
Strong knowledge of Contact Center platforms - experience with Genesys Engage / PureEngage data (InfoMart, GAAP, GIDB... to integrate and transform data from Genesys (InfoMart, GAAP, SpeechMiner) and cloud-based CCaaS platforms (e.g., Five9, Google...
Qualifications: Experience in a digital-first or fintech banking environment. Expertise in workforce management systems (Genesys...