, friendly, and professional manner Meet DoD OIG established service level metrics for call response, technical support... I help desk or call center support Experience with ticket tracking systems and documenting technical issues Experience...
Info Gain Consulting is currently seeking an exceptional Web Development Support specialist to join our team... and provide invaluable support to the Department of Defense Office of Inspector General (DoD OIG) Information Technology Support...
service level metrics for call response, technical support, and customer service Resolve trouble calls using desk-side... and resolving issues escalated from Tier I support Experience with ticket tracking systems and documenting technical issues...
support and service desk operations for end users in Windows and macOS environments. Troubleshoot and resolve hardware... Technology, Computer Science, or a related field with a minimum of 4 years of relevant IT support experience in a Tier III...
, high-impact environment. Key Responsibilities: Provide Tier II desktop and service desk support for end users...Position Title: Junior Computer User Support Specialist (Tier II) Location: Norfolk, VA (Onsite) Clearance...
a reliable and service-driven IT Support Specialist to join our growing team in Roanoke, VA. In this role, you’ll serve as the..., and continuously learning in a fast-paced technical environment. Key Responsibilities Provide Tier 1 and Tier 2 technical support...
processes and all service and support offerings Deep and wide technical knowledge is an added advantage Leadership... of a degree) 5+ years of technical expertise (implementation or support) in one or more multi-tenant SaaS solutions including...
, applications, and devices. Responsibilities Provide Tier II computer user support, including desktop support and service desk..., or a related field with a minimum of 2 years of relevant IT support experience in a Tier II or equivalent support role...
, applications, and devices. Responsibilities Provide Tier III computer user support, including desktop support and service desk..., or a related field with a minimum of 4 years of relevant IT support experience in a Tier III or equivalent support role...
processes and all service and support offerings Deep and wide technical knowledge is an added advantage Leadership... of a degree) 5+ years of technical expertise (implementation or support) in one or more multi-tenant SaaS solutions including...
Community. Immediate interviews. The Desktop Support Technician provides hands-on, onsite technical support for Windows-based...NorthHill Technology Resources has an immediate need for a Desktop Support Technician with a TS/SCI Clearance...
available) Location: Herndon, Virginia Multiple Positions Available: 1. Provide technical support, including fielding and handling... technical field and 3 years of experience in the job offered or a related occupation. Experience must include: 1) 1 year...
AMERICAN INTERNATIONAL CONRACTORS (Special Projects), INC. JOB DESCRIPTION Job Title:TSS Support Specialist [Exempt...] Job Location:Doha, Qatar American International Contractors (Special Projects), Inc. (AICI-SP) is seeking a TSS Support...
Overview: Join Virginia Housing and help make a difference as a Software Applications Support Administrator Intern... Administration team. This important role will have the opportunity to gain hands-on experience in all aspects of application support...
or a related field. Minimum 5 years of experience providing Desktop support. Must hold Active DoD Secret Clearance or higher... system; creating, updating, and closing tickets. Must have experience providing Tier 1 and 2 technical support with hardware...
communicating Service delivery issues to the appropriate internal stakeholders, and Support communications to the field force... performance of bulk MACDs. Lead technical Support and setup during special events such as conferences. Provide lead technical...
issues, collaborating with development, QA, and operations teams when needed Provide direct technical support during product... and Operations Job Qualifications: Skills: Information Technology (IT) Systems, Product Support, Troubleshooting Certifications...
Engineering Support Specialist to assist NATO entities in the definition, assessment, and evolution of future SATCOM capabilities.... You will provide expert engineering services to support the strategic planning, design, and definition of NATO SATCOM systems, ensuring...
Summary: As a User Support Specialist, you will manage and operate a centralized service desk and oversee user support... all tickets are properly resolved as quickly as possible. Coordinate technical support from other administrators and developers...
service in support of prospective and current students, families, University colleagues, and external stakeholders in a warm... technological infrastructure, omni-channel service delivery, and operational support for UVA’s centralized student service center...